Account Executive - Hybrid/Remote

Overture Promotions; Waukegan (IL); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability plans

401(k) with company match

Paid time off

Maternity/paternity leave

Pet-friendly workplace

Team events

Job summary

Overture Promotions in Illinois is seeking an Account Executive who thrives on cultivating client relationships and supporting the sales team in managing enterprise accounts. This role will help customers choose promotional marketing products through education and support.

The ideal candidate will learn our product offerings and partner suppliers, guide customers to informed decisions, and coordinate with internal teams to ensure exceptional service.

Qualifications

• Prior promotional industry experience preferred.
• Above average communication skills.
• Must be able to prioritize and handle multiple tasks in a changing work environment.
• Average mathematical skills to accurately provide quotes and pricing.
• Be creative and up to speed on industry trends and new and trendy products.
• Must be motivated, driven and have the ambition to succeed.
• Have a positive, upbeat and team player attitude.
• Must have the ability and be comfortable to work independently.
• Must have strong attention to detail.
• MS Office proficiency in Word, Excel, PowerPoint and Outlook.

Responsibilities

• Handle all aspects of customer account orders, including order processing, product quotes and coordinating product sample requests, with our clients as well as our vendors.
• Expand responsibilities by learning and sourcing trending products to be able to fully support clients.
• Assist new and existing customers with inquiries while providing consultative support and recommendations on promotional products.
• Proactively communicating with existing customers to build and maintain customer relationships.
• By becoming an expert at our offered products and their associated suppliers, you will educate customers on those products and help them make promotional marketing decisions.
• Identify and evaluate opportunities to increase customer retention and satisfaction by developing a positive rapport and relationship with customers.
• Act as an overall coordinator and partner with other departments including warehouse, fulfillment, production and accounting.
• Proactively make outbound phone calls to potential clients to introduce services, qualify leads, and schedule follow‑up meetings.
• Provide day‑to‑day support and assist and handle ad‑hoc tasks as required

Skills

Promotional industry experience

Communication skills

Multitasking

Attention to detail

MS Office proficiency

Job description

ACCOUNT EXECUTIVE

Job Title: Account Executive
Reports to: Account Director
Department: Sales
FLSA Status: Exempt
Compensation: $50,000-$60,000

Job Overview

We are seeking an Account Executive who thrives on cultivating and nurturing client relationships. This role revolves around fostering customer connections and aiding the sales team in managing enterprise accounts. The ideal candidate will swiftly become well‑versed in our product offerings and partner suppliers, guiding customers to make informed promotional marketing choices through education and support.

Duties and Responsibilities

• Handle all aspects of customer account orders, including order processing, product quotes and coordinating product sample requests, with our clients as well as our vendors
• Expand responsibilities by learning and sourcing trending products to be able to fully support clients
• Assist new and existing customers with inquiries while providing consultative support and recommendations on promotional products
• Proactively communicating with existing customers to build and maintain customer relationships
• By becoming an expert at our offered products and their associated suppliers, you will educate customers on those products and help them make promotional marketing decisions.
• Identify and evaluate opportunities to increase customer retention and satisfaction by developing a positive rapport and relationship with customers
• Act as an overall coordinator and partner with other departments including warehouse, fulfillment, production and accounting
• Proactively make outbound phone calls to potential clients to introduce services, qualify leads, and schedule follow‑up meetings.
• Provide day‑to‑day support and assist and handle ad‑hoc tasks as required

Skills and Qualifications

• Prior promotional industry experience preferred
• Above average communication skills
• Must be able to prioritize and handle multiple tasks in a changing work environment
• Average mathematical skills to accurately provide quotes and pricing
• Be creative and up to speed on industry trends and new and trendy products
• Must be motivated, driven and have the ambition to succeed
• Have a positive, upbeat and team player attitude
• Must have the ability and be comfortable to work independently
• Must have strong attention to detail
• MS Office proficiency in Word, Excel, PowerPoint and Outlook

Benefits

• Complete insurance coverage – Medical, dental, vision, life insurance, flex spending accounts and disability plans with Company contributions
• Pet insurance and bring your dog to work days
• Corporate partnerships with Life Time Fitness, Bears Fit, Skechers and Tickets at Work
• Generous paid time off (vacation, sick and personal days as well as yearly floating holiday)
• 401(k) eligibility day one of employment, with a Company match after the first year of employment
• Paid maternity and paternity leave based on years of service
• Relaxed dress code
• Overture family fun – Summer BBQs, volunteer ERGs, employee vegetable garden, contests, potlucks and cookoffs
• Employee referral bonus