Account Executive - GTM

Trak; New York (NY); Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

Participation in company healthcare plan

Ground-floor opportunity for growth to sales leadership

Job summary

Trak is seeking an Account Executive to manage the full customer lifecycle from lead generation to retention. This role is suited for someone who thrives in fast-paced, entrepreneurial environments and enjoys relationship-building.

The ideal candidate will have 1-4+ years in B2B SaaS sales with strong communication skills. The compensation includes a base salary plus uncapped commission, with significant equity opportunity. The position ideally requires hybrid work in New York City.

Qualifications

• 1-4+ years of experience in B2B SaaS sales or customer success.
• Comfortable with both outbound prospecting and post-sale relationship management.
• Strong communication, presentation, and problem-solving skills.
• Ability to balance multiple accounts and prioritize urgent issues.

Responsibilities

• Prospect and qualify SMB and mid-market accounts through outbound outreach.
• Run product demos and educate prospects on the value of Trak.
• Lead onboarding calls and training sessions for new customers.
• Serve as primary point of contact for ongoing customer support.

Skills

B2B SaaS sales experience

Customer success management

Strong communication skills

Presentation skills

Problem-solving skills

Ability to multitask

Curiosity and self-direction

Job description

Company Description

Trak is a fast-growing SaaS platform transforming the $50B+ automotive repair ecosystem. Built by industry veterans at ADAS Safe, Trak gives collision centers, ADAS calibration providers, and repair shops a single, all-in-one platform to track, manage, document, invoice, and schedule their ADAS calibrations - replacing the 3-5 disconnected tools technicians juggle today. By integrating directly with CCC, Trak eliminates manual busywork, saves technicians hours of wasted time, and makes compliance effortless.

We're not just building software - we're building the operating system for the future of automotive repair. Our team thrives on speed, ownership, and accountability. We're backed, funded, and moving quickly in a market that's underserved and ripe for disruption. Joining Trak means stepping into an entrepreneurial culture where your work has a direct impact, growth opportunities are limitless, and the mission is clear: become the standard for how the industry runs.

Role Description

We are seeking an Account Executive to own the full customer lifecycle - from lead generation and closing new business to onboarding, training, retention, and expansion. This role is ideal for someone who enjoys both building pipelines and building relationships. You will work closely with founders, product, and operations teams to grow Trak’s customer base while ensuring long-term customer success.

This is a high-ownership role for a curious, proactive individual who thrives in fast-moving startup environments and enjoys wearing multiple hats.

Qualifications

• 1-4+ years of experience in B2B SaaS sales, customer success, account management
• Comfortable with both outbound prospecting and post-sale relationship management
• Strong communication, presentation, and problem-solving skills
• Ability to balance multiple accounts and prioritize urgent issues
• Highly curious, self-directed, and eager to learn new industries and tools
• Experience in startups or high-growth environments preferred
• Automotive / Collision / ADAS experience a plus but not required

Responsibilities

Sales / Lead Generation

• Prospect and qualify SMB and mid-market accounts via outbound outreach, referrals, and partnerships
• Run product demos and educate prospects on the value of Trak
• Build and manage pipeline through CRM and outbound tools
• Close new business and report pipeline, forecasts, and activity metrics
• Collaborate with leadership on go-to-market initiatives

Customer Success / Account Management

• Lead onboarding calls and training sessions for new customers
• Serve as primary point of contact for ongoing support
• Conduct regular check-ins to ensure adoption, satisfaction, and retention
• Collaborate with product and engineering on roadmap feedback from customers

Compensation

• Base Salary + Commission - OTE $180k+
• Uncapped commission
• Meaningful equity

Benefits

• Participation in company healthcare / dental plan
• Ground-floor opportunity - you'd be one of the first AEs, with a direct path to sales leadership as the team scales

Work Location

• NYC hybrid preferred