Account Executive: Growth & Renewals (Fire Protection)

Encore Fire Protection; Taft Corners (VT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Flexible dress code

Health and wellness benefits

401(k) with company match

Life insurance

Job summary

Encore Fire Protection is seeking an Account Executive to deepen relationships with existing customers and expand services across locations. You will partner with current Encore customers to renew contracts, add new locations, and become the go-to resource for fire protection needs.

You will focus on ensuring promises are delivered, uncovering opportunities, and coordinating with internal teams to maintain a high level of service and trust.

Qualifications

• Three to five years of professional experience in sales, account management, customer success, or service-based roles.
• Excellent communication skills, including clear verbal and written communication with internal teams and customers.
• Comfort with Excel and PowerPoint or Google Sheets and Slides to track activity and support proposals.
• Strong organization and attention to detail, with ability to manage multiple accounts, renewals, and follow-ups.
• A self-starter mindset with a team-first attitude, ownership, and adaptability.

Responsibilities

• Manage a defined book of existing customers with focus on expansion, retention, and referrals.
• Identify upsell and cross-sell opportunities across systems, locations, and services (inspections, service, monitoring, projects).
• Own the renewal process, track contract terms and dates, and engage customers early to keep agreements current.
• Source and track public and private bid opportunities tied to your accounts to stay ahead of upcoming work.
• Act as trusted advisor and primary contact for customers navigating questions about fire protection.
• Collaborate with service, installation, and operations teams to ensure smooth delivery from proposal to delivery.
• Build, review, and coordinate proposals and supporting documents with internal teams.
• Keep activities, pipelines, renewals, and follow-ups updated in HubSpot CRM.

Skills

Sales experience

Excellent communication

Excel/PowerPoint

Organization & multitasking

Self-starter with ownership

Education

Bachelor’s degree in business/marketing/communications

Tools

HubSpot CRM

ServiceTrade

Dealhub

ZoomInfo

Convex Atlas

Job description

Encore Fire Protection is seeking an Account Executive to deepen relationships with existing customers and expand services across locations. You will partner with current Encore customers to renew contracts, add new locations, and become the go-to resource for fire protection needs.

You will focus on ensuring promises are delivered, uncovering opportunities, and coordinating with internal teams to maintain a high level of service and trust.