Account Executive - Events

United Site Services; Jackson (NJ); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an Account Executive, where you will play a vital role in nurturing client relationships and driving revenue growth. This dynamic position focuses on understanding client needs and delivering tailored solutions to enhance satisfaction and retention. You'll engage with a diverse range of clients, leveraging your sales expertise to identify opportunities and provide exceptional service. Be part of a collaborative team dedicated to excellence and continuous improvement, where your contributions will directly impact the success of projects and events. If you're passionate about client management and eager to make a difference, this role is perfect for you.

Qualifications

• Strong ability to cultivate and maintain client relationships.
• Proven track record in sales and account management.

Responsibilities

• Manage and expand client relationships to drive revenue growth.
• Prospect for new clients and upsell to existing accounts.
• Collaborate with internal teams to ensure effective service delivery.

Skills

Client Relationship Management

Sales Strategy

Lead Generation

Customer Service

Problem Resolution

Education

Bachelor's Degree in Business or related field

Job description

About USS

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.

Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.

By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.

Primary Purpose

The Account Executive is responsible for supporting and expanding client relationships within designated territories, delivering efficient and scalable solutions for local and regional clients. By focusing on proactive client management and delivering tailored services, the Account Executive will drive account retention and revenue growth. The role involves engaging with clients to understand regional requirements, coordinating with internal teams for effective service delivery, and maximizing satisfaction through consistent follow-up.

Essential Functions

1. Cultivates and strengthens relationships with existing accounts and builds relationships with new clients, making educated recommendations on product offerings, and ensuring client needs are met.
2. Prospect and generate leads for target accounts to increase new revenue.
3. Mine existing parent accounts for service expansion opportunities.
4. Wins new projects and sites from existing parent accounts.
5. Identifies and pursues opportunities to convert competitor customers to our products.
6. Increases product and unit sales outside of initial scope.
7. Collaborates with internal stakeholders to ensure equipment availability, timely delivery, and proper servicing.
8. Manage account plans within assigned regional/local territories, identifying growth opportunities and implementing strategies to improve client satisfaction and retention.
9. Meet or exceed regional revenue goals.
10. Provide tailored solutions that align with client requirements and maximize cross-selling or upselling within accounts.
11. Drive relationships for clients in the region/locally, ensuring effective communication, problem resolution, and proactive support for ongoing projects.
12. Work with internal teams to coordinate service delivery, address any client service issues, and ensure a consistent client experience.
13. Present recommendations and service options to clients to demonstrate product benefits, pricing, and value-added services available within the region.
14. Leverage company offerings, providing solutions to a wide range of issues and tailoring service to client needs.
15. Meet or exceed established sales quotas.
16. Lead the sales process from initial contact through proposal, negotiation, and finalization, ensuring smooth transactions and client satisfaction.
17. Maintain in-depth knowledge of the full range of solution offerings.
18. Provide exceptional customer service throughout the sales cycle and post-sales.
19. Stay informed about industry trends and developments.
20. Allocate resources efficiently to maximize outcomes and client satisfaction.
21. Perform other duties as assigned.

Supervisory Responsibilities

This position does not have direct supervisory responsibilities.