Account Manager, Event Solutions

Cvent; Albuquerque (NM); Remote; USD 60,000 - 75,000; Full time

Job summary

An established industry player is seeking an Account Manager for their Event Solutions division. This remote role involves managing client accounts, identifying sales opportunities, and ensuring customer satisfaction. You will leverage your consultative selling skills to engage with key decision-makers and drive revenue growth. The company values a dynamic culture that empowers employees to act like entrepreneurs, making this an exciting opportunity for those looking to thrive in a fast-paced environment. If you have a passion for relationship management and a knack for exceeding sales targets, this position could be your next career move.

Qualifications

• 3+ years in customer-facing, revenue-generating roles.
• Experience in SaaS/technology/hospitality sales is a plus.

Responsibilities

• Identify and close sales opportunities with clients.
• Collaborate with Sales and Client Services teams.

Skills

Relationship Management

Consultative Selling

Product Demonstrations

Contract Closing

Excellent Communication Skills

Multitasking

High Computer Literacy

Education

Bachelor’s Degree

Tools

Salesforce.com

MS Office Suite

Job description

Join to apply for the Account Manager, Event Solutions role at Cvent

Overview

Cvent is a leading meetings, events and hospitality technology provider with more than 4,800+ employees and nearly 22,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues, and destinations to help them grow their group/MICE and corporate travel business.

The DNA of Cvent is our people, and our culture emphasizes fostering intrapreneurship—encouraging employees to think and act like entrepreneurs, empowering them to take action, embrace risk, and make decisions as if they founded the company. We promote agility and value diverse perspectives, fostering an environment that celebrates differences and builds shared connections.

We have multiple openings for Account Managers in our Event Solutions division, primarily responsible for managing existing client accounts. If you are interested in other divisions, please note those positions are currently filled.

In this role, you will identify and close sales opportunities with your managed clients, such as contract renewals, upsells, and cross-sells. You will also provide high-quality service, demonstrate solution-selling skills, and coordinate with Sales and Client Services teams to ensure customer satisfaction and meet sales targets.

In This Role, You Will

1. Identify and close sales opportunities with clients, including renewals, cross-sells, and upsells.
2. Present products and services to corporate accounts.
3. Develop and strengthen relationships with key decision-makers to grow business.
4. Collaborate with Sales and Client Services teams to ensure customer satisfaction.
5. Address and resolve customer issues within 24 hours.
6. Engage with existing clients to meet and exceed revenue goals.
7. Develop targeted Key Accounts within North America and create plans to penetrate these accounts.
8. Set and pursue aggressive revenue goals for each account.
9. Forecast sales opportunities accurately through pipeline reports.
10. Manage personal revenue pipeline to maximize opportunities.
11. Monitor and report sales activity using the system.
12. Perform other duties as assigned.

What You Need

• Bachelor’s degree (strong academic performance preferred).
• At least 3 years of experience in a customer-facing, revenue-generating role.
• Ability to multitask and work in a dynamic, entrepreneurial environment.
• Knowledge of relationship management, consultative selling, product demonstrations, and contract closing.
• Excellent verbal and written communication skills.
• High computer literacy.
• Experience selling CRM, CMS, ASP data systems, Travel, or Meeting Planning Services is relevant.
• Proficiency with MS Office Suite and Salesforce.com or similar CRM.
• Experience in SaaS/technology/hospitality sales or account management is a plus.
• Experience in the Event Management industry is a plus.

This position is remote, and salary information will be provided if further details are needed based on applicant location. The estimated base salary range is $60,000-$75,000 annually plus commission, depending on experience and location. We offer a competitive benefits package.