Sr. Event Coordinator

Creative Solutions Services, LLC; Atlanta (GA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Sr. Event Coordinator to manage ticket events and relationships with stakeholders. This role involves coordinating ticket distribution, managing event communications, and ensuring smooth operations for ticket management. The ideal candidate will have strong Microsoft Office skills and a Bachelor’s degree, along with experience in customer service. This position is fully remote and requires availability during evenings and weekends as needed.

Qualifications

• Minimum of 5 years of relevant experience.

Responsibilities

• Manage ticket event pipeline and day-to-day processes.
• Administer Ticket Management System and coordinate ticket distribution.
• Maintain relationships with vendors and assess contracts.

Skills

Customer Service

Microsoft Office

Education

Bachelor’s Degree

Job description

Job Description

Title: Sr. Event Coordinator - Ticket and Event Administrator

Location: Atlanta, GA (100% Remote)

Duration: 12 months

Pay Rate: $22/Hr

Responsibilities

1. Connect with leaders and stakeholders to understand client and internal priorities for ticket event pipeline management.
2. Ensure electronic tickets are available and easy to use across all vendors.
3. Manage day-to-day processes including notification of events, pricing, and approvals.
4. Create and monitor general ticket email communication.
5. Administer Ticket Management System (TMS), including manual data entry and activity monitoring.
6. Coordinate ticket distribution and collect feedback from venue users.
7. Participate in team calls and leverage venues for networking and marketplace activities.
8. Assess contracts, understand terms, and plan utilization strategies.
9. Maintain relationships with external vendors and explore new ticket expansion opportunities.
10. Publish periodic ticket and event communications for PPMDs.
11. Process vendor invoices, analyze ticket utilization, and collaborate on scheduling strategies.
12. Build and maintain relationships with PPMDs and stakeholders, balancing priorities and escalation.

Qualifications

• Proficient in Microsoft Office.
• Bachelor’s Degree with a minimum of 5 years of relevant experience.
• Availability to work nights and weekends as per event schedules.
• Prior customer service experience.

The contractor must be prepared to work evening and weekend shifts as required by the event schedule.