Account Executive, Customer Growth

Tebra; United States; Remote; USD 72,000 - 82,000; Full time

Job summary

An innovative healthcare technology company is seeking an Account Executive for customer growth in the United States. You will drive expansion revenue within existing clients, execute cross-sell strategies, and provide insights to enhance sales effectiveness. The ideal candidate has a strong sales background and experience in leveraging technology to boost revenue. The position offers a competitive salary ranging from $72,000 to $82,000 annually and includes a robust benefits package.

Qualifications

• At least 1 year in a sales-related customer-facing role.
• Minimum of 4 years in relevant customer service experience.
• Successful track record as an Account Executive.

Responsibilities

• Develop and execute cross-sell strategies for revenue growth.
• Identify expansion opportunities within existing customers.
• Provide sales training and best practices to teams.

Skills

Sales techniques

Technology utilization (SFDC, Outreach)

Customer service

Tools

Gainsight

Outreach

Gong

Job description

About the Role

The Account Executive, Customer Growth will be responsible for driving expansion revenue within the existing Tebra customer base. The base population is a range of SMB medical practices who are managed within the Tebra Tech Touch segment. This individual will execute the team’s base monetization playbook while identifying opportunities for further growth and revenue expansion. The Account Executive, Customer Growth will position solutions that empower our customers to achieve their desired business goals. You will be responsible for actioning internal leads, prospecting and identifying expansion opportunities and providing feedback to improve the cross‑sell motion.

Your Area of Focus

• Develop and execute cross‑sell strategies that drive revenue expansion from existing clients.
• Identify opportunities for expansion revenue within the existing Tebra customer base and conduct outreach to engage with these clients.
• Partner Tech Touch account managers to develop a hand‑off for customers interested in new products and services.
• Track and action all internal referrals related to customers who have hand‑raised and are interested in purchasing new products.
• Serve as a trusted advisor as it relates to customers who are interested in adding additional products to their Tebra subscription.
• Partner closely with other internal, customer‑facing teams to uncover expansion and cross‑sell opportunities.
• Leverage various technologies and team processes that drive proactive engagement and enhance client interactions (Gainsight, Outreach, etc.).
• Assist Account Managers with contract negotiations that require large changes to transaction minimums or monthly revenue.
• Provide sales training and best practices to Account Management and Loyalty teams to drive demo volume and close rates.
• Provide feedback and recommendations to improve the efficiency and effectiveness of the cross‑sell team.

Your Professional Qualifications

• At least 1 year of experience working in a sales‑related customer‑facing role.
• At least 4 years of relevant customer service experience.
• Proven track record as a successful Account Executive.
• Experience prospecting, demoing and closing customer sales opportunities.
• Comfortable using technology to drive expansion revenue (SFDC, Outreach, Gong, etc.).
• Domain experience in healthcare technology is a plus but not required.

Compensation

Zone 1 (National Average): $72,000 – $82,000 USD per year. Compensation is determined by experience, qualifications, role requirements and geographic zone. Variable pay and a robust benefits package are also offered.

About Tebra

Tebra is the only all‑in‑one EHR+ platform built exclusively for independent healthcare practices. It replaces fragmented tools by providing integrated EHR software, billing, automation, telehealth, and marketing solutions, enabling clinicians to spend less time on admin and more time with patients. Over 42,000 private practices trust Tebra to streamline operations, increase revenue, and reduce burnout. Learn more at www.tebra.com.

Compliance & Privacy Disclosures

NOTE: Tebra is an equal‑opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.