Account Executive — Construction BPO & Client Growth

Balance Claims; Indianapolis (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

Balance Platform, LLC in Indianapolis, IN seeks an Account Executive to drive new business and manage client relationships across our claims estimating and supplementing services. You own the full sales cycle—from prospecting and qualifying leads through closing and onboarding—in an in-office role at our headquarters.

The ideal candidate will build a personal pipeline, qualify inbound and outbound leads, match client needs to our services, and collaborate with the Account Management team to

Qualifications

• Experience in sales or account management within BPO, restoration, or contractor services preferred.
• Proven ability to build and manage a personal sales pipeline.
• Strong communication and relationship-building skills.
• Ability to onboard clients and ensure service continuity.

Responsibilities

• Proactively build and manage a personal pipeline through cold calling, networking, referrals, and industry events.
• Respond to and qualify inbound leads generated through marketing efforts.
• Vet inbound leads to understand client needs and match them to services.
• Convert qualified leads to closed deals and achieve sales goals.
• Onboard new clients to ensure smooth onboarding.
• Conduct regular check-ins with clients during implementation to assess satisfaction.
• Provide account management support for larger corporate accounts as necessary.
• Monitor client portfolio health and address issues proactively.
• Keep clients informed on services and opportunities aligned with their business needs.

Skills

Account management

Independent work

Interpersonal skills

Organizational skills

Verbal & written comms

BPO experience

Job description

Balance Platform, LLC in Indianapolis, IN seeks an Account Executive to drive new business and manage client relationships across our claims estimating and supplementing services. You own the full sales cycle—from prospecting and qualifying leads through closing and onboarding—in an in-office role at our headquarters.

The ideal candidate will build a personal pipeline, qualify inbound and outbound leads, match client needs to our services, and collaborate with the Account Management team to