Account Executive

Ascension; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

Ascension is seeking an Account Executive to act as the primary contact for clients, ensuring high levels of service and client satisfaction. This role requires managing client relationships, executing group implementations, and interpreting data analytics to provide actionable recommendations. Strong analytical and communication skills are essential, along with a background in health care and client management.

Benefits

Paid time off (PTO)

Health insurance options

Retirement benefits with employer match

Tuition reimbursement

Employee assistance programs (EAP)

Qualifications

• Minimum of 2 years of cumulative experience or 4 years of applicable job-specific experience required.
• Bachelor's degree preferred with 5+ years in TPA industry or group health insurance.
• Strong analytical and communication skills needed.
• Understanding of medical plan operations preferred.

Responsibilities

• Manage account relationships including retention, client satisfaction, and performance reviews.
• Develop strategies with clients to integrate ABS into their health-care strategy.
• Coordinate deliverables for current clients in RFP situations.

Skills

Analytical skills

Communication

Client relationship management

Education

High School diploma or equivalent

Associate's or Bachelor's degree

Tools

Facets claims adjudication system

Job description

We Are Hiring

• Department: AscensionCare Operations
• Schedule: Full-Time Days, Monday-Friday, Remote
• Facility: Automated Benefit Services (ABS)

What You Will Do

The Account Executive serves as primary contact to assigned clients with the goal of delivering a high level of service, and a positive client and member experience. The Account Executive is responsible for executing detailed, comprehensive, and accurate group implementations, group strategy meetings, and plan changes. In addition, this individual is expected to process reports, interpret data/analytics in a comprehensive manner and clearly present detailed reporting to clients with an action plan and recommendations that are aligned with ABS’ corporate philosophies. The Account Executive must be able to tackle challenging questions which require in-depth review, analysis, evaluation and detailed preparation.

• Responsible for all aspects of the account relationship including retention, client satisfaction, strategic business planning, client performance reviews & evaluations, report delivery and interpretation.
• Initiate and participate in strategy development with clients (along with their broker/agent when applicable), to position ABS within the clients’ health-carestrategy with the focus on retention and adding value-added services.
• Coordinate deliverables for current clients in an RFP situation, and manage the discovery and solution development process.
• Ability to understand current health-caretrends and issues and effectively communicate how they may impact client strategies.
• Interface and facilitate communications with appropriate leaders within ABS to help problem solve or support new service offerings.
• Effectively communicate client intentions and expectations to the internal team that supports effective delivery of service.
• Establish strong relationships with key decision makers and project facilitators.

What You Will Need

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate'sdegree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Additional Preferences

Additional preferences:

• Bachelor’s degree preferred
• 5+ years of experience in TPA industry, group health insurance, or other related health-carefield.
• Possess strong analytical skills, out of the box thinking, with a consultative approach.
• Possess excellent written and verbal communication skills.
• Understanding of medical plan operations and issue resolution
• Knowledge of Facets claims adjudication system is preferred, but not required.

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Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.E-Verify

Benefits

Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.