Account Executive

CCMR3; United States; Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical coverage

Rx coverage

Dental coverage

Vision coverage

PTO and vacation

Wellness Fridays

401(k) plan

Training and certification

Bonuses

Job summary

CCMR3 is seeking a results-driven recovery specialist to manage a diverse portfolio of consumer and commercial accounts through the full legal lifecycle. You will conduct proactive borrower outreach, negotiate settlements, and coordinate with attorneys and compliance teams to drive recovery outcomes.

The role requires strong negotiation and communication skills, the ability to handle high-volume work independently, and occasional travel for the All Oars Experience within six months.

Qualifications

• Minimum 3 years of legal collections experience.
• Proven ability to negotiate settlements and payment arrangements.
• Strong communication, negotiation, and objection-handling skills.
• Ability to work independently while managing a high-volume portfolio.
• Willingness to travel for the All Oars Experience within the first 6 months.

Responsibilities

• Manage a portfolio of consumer and commercial accounts throughout various stages of the legal lifecycle.
• Conduct outbound and inbound communications with borrowers regarding account resolution opportunities.
• Negotiate settlements, payment arrangements, stipulations, and other recovery solutions.
• Analyze account documentation, payment history, legal status, and consumer financial conditions.
• Work collaboratively with attorneys, legal support teams, operations leadership, and compliance personnel.
• Identify accounts appropriate for legal escalation, judgment enforcement, probate review, or bankruptcy review.
• Utilize skip-tracing tools and investigative resources to locate consumers and assets.
• Accurately document all account activity and maintain detailed records within company systems.
• Meet or exceed established performance metrics related to recovery dollars and liquidation rates.

Skills

Negotiation

Communication

Objection handling

Independent work

High-volume portfolio

Tools

Collection systems

Account management platforms

Job description

Responsibilities

• Manage a portfolio of consumer and commercial accounts throughout various stages of the legal lifecycle
• Conduct outbound and inbound communications with borrowers regarding account resolution opportunities
• Negotiate settlements, payment arrangements, stipulations, and other recovery solutions
• Analyze account documentation, payment history, legal status, and consumer financial conditions
• Work collaboratively with attorneys, legal support teams, operations leadership, and compliance personnel
• Identify accounts appropriate for legal escalation, judgment enforcement, probate review, or bankruptcy review
• Utilize skip-tracing tools and investigative resources to locate consumers and assets
• Accurately document all account activity and maintain detailed records within company systems
• Meet or exceed established performance metrics related to recovery dollars and liquidation rates

Requirements

• Minimum of 3 years of legal collections experience
• Demonstrated success in production-focused environments
• Proven ability to negotiate settlements and payment arrangements
• Strong communication, negotiation, and objection-handling skills
• Ability to work independently while managing a high-volume portfolio
• Proficiency with collection systems and account management platforms
• Ability to travel for the BHG All Oars Experience within the first 6 months

Benefits

• Medical, Rx, Dental, and Vision coverage
• Competitive PTO and vacation policies
• One Friday off each month for Wellness Weekends
• 401(k) plan with employer contributions after one year
• Company-sponsored training and certification opportunities
• Quarterly award ceremonies and bonuses

About the Company

CCMR3 specializes in providing exceptional debt recovery solutions while prioritizing empathy and integrity. We are committed to upholding the highest standards of ethical conduct through our Rethink, Reimagine, and Recover philosophy.