Account Executive

Renova One; Town of Lancaster (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Renova One in the Washington, DC metro area seeks an experienced Account Executive to own an established multi-family flooring book of business. The role focuses on retention, project execution, and expanding service lines, not building a new book.

Based in Hyattsville, MD with relocation required and partial relocation assistance for qualified candidates; you will work in the field, measure and scope flooring projects, and partner with sales leadership to drive growth.

Qualifications

• 5–10+ years of experience in Account Management, Project Management, or similar roles
• Construction, flooring, or multi-family services preferred
• Experience working with multi-family customers strongly preferred
• Ability to measure and scope projects (CAD, Measure Square, or similar tools)
• Strong communication and relationship-building skills
• Proficiency in Microsoft Office (required)
• Comfortable working in the field and managing client relationships in-person
• Self-starter who can adapt to new systems and technology

Responsibilities

• Take full ownership of an existing multi-million-dollar book of business
• Maintain strong relationships with property managers and key decision-makers
• Ensure zero customer loss by delivering consistent service and responsiveness
• Act as the primary point of contact for all account needs
• Identify opportunities to expand services within existing accounts
• Introduce and penetrate additional service lines (turnkey, restoration, etc.)
• Drive growth by increasing share of wallet across current customers
• Measure projects using CAD or similar systems (Measure Square experience a plus)
• Scope flooring and renovation work accurately
• Support team members with project measurement when needed
• Ensure projects are set up for successful execution
• Partner closely with sales leadership and hunters who are generating new business
• Support teammates across shared accounts and market needs
• Contribute to overall market growth and stability

Skills

Relationship-building

Communication

Field work

MS Office

Tools

CAD

Measure Square

Job description

This position is based in Hyattsville, MD, supporting the greater Washington, DC market. Relocation to the area is required. Partial relocation assistance is available for qualified candidates relocating from outside the region.

COMPANY OVERVIEW: Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for multi-family, single-family, and commercial properties nationwide. With expertise in flooring, carpet cleaning, turnkey solutions, interior and exterior renovations, restoration, and design, we simplify projects while maintaining exceptional quality. Built on integrity, innovation, and strong partnerships, Renova One is more than a vendor—we’re a trusted partner committed to enriching spaces and creating lasting value.

JOB SUMMARY: We are seeking an experienced Account Executive to take ownership of an established book of business within the multi-family flooring space. This role is focused on maintaining, protecting, and growing existing customer relationships - not building a book from scratch. You will step into a multi-million-dollar portfolio and be responsible for driving customer retention, ensuring strong project execution, and identifying opportunities to expand additional service lines over time. The ideal candidate understands the multi-family environment, is comfortable working in the field, can measure and scope flooring projects, and takes pride in being a trusted partner to their customers.

RESPONSIBILITIES & DUTIES:

Account Ownership & Retention

• Take full ownership of an existing multi-million-dollar book of business
• Maintain strong relationships with property managers and key decision-makers
• Ensure zero customer loss by delivering consistent service and responsiveness
• Act as the primary point of contact for all account needs

Account Growth & Expansion

• Identify opportunities to expand services within existing accounts
• Introduce and penetrate additional service lines (turnkey, restoration, etc.)
• Drive growth by increasing share of wallet across current customers

Project Measurement & Execution

• Measure projects using tools such as CAD or similar systems (Measure Square experience a plus)
• Scope flooring and renovation work accurately
• Support team members with project measurement when needed
• Ensure projects are set up for successful execution
• Partner closely with sales leadership and hunters who are generating new business
• Support teammates across shared accounts and market needs
• Contribute to overall market growth and stability

Systems & Process

• Utilize CRM and internal systems to manage accounts and track activity
• Participate in upcoming CRM implementation (Salesforce)
• Maintain accurate and organized account documentation

QUALIFICATIONS:

• 5–10+ years of experience in: Account Management, Project Management, or similar roles
• Construction, flooring, or multi-family services preferred
• Experience working with multi-family customers strongly preferred
• Ability to measure and scope projects (CAD, Measure Square, or similar tools)
• Strong communication and relationship-building skills
• Proficiency in Microsoft Office (required)
• Comfortable working in the field and managing client relationships in-person
• Self-starter who can adapt to new systems and technology

Other

• All offers of employment are contingent upon a background check
• Valid Driver's License is required
• Your information will be kept confidential according to EEO guidelines

Compensation Structure

• 100% commission
• On-Target Earnings (OTE): $100K+ in year one
• Immediate earning potential tied to an established $3M–$4M book of business
• Retaining existing customers
• Expanding service lines within accounts
• Growing overall account revenue
• Additional incentives tied to new opportunities and service expansion
• This role is based in the Washington, DC metro area. We are open to candidates from other markets who are willing to relocate and offer partial relocation assistance for qualified hires.

Salary Description

100% commission - OTE $100K+ in year one