Account Executive

Avoca; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

A fast-paced AI service provider in New York is looking for an Account Executive to manage the full sales cycle for mid-market and enterprise home service customers. In this role, you will engage with founders and operators, understand their challenges, and help them adopt AI solutions to drive revenue. The ideal candidate will have 2–5+ years of experience in B2B SaaS and must thrive in an in-office, fast-moving environment. Competitive compensation and a collaborative team culture are offered.

Qualifications

• 2–5+ years of closing experience in B2B SaaS, preferably AI or operational software.
• Proven ability to close high-ACV deals.
• Comfortable selling to operators and founders.

Responsibilities

• Own the end-to-end sales cycle for mid-market and enterprise customers.
• Run discovery calls to understand customer operations and pain points.
• Deliver tailored demos that map Avoca’s AI to customer outcomes.
• Manage pipeline, forecasts, and deal progression accurately.
• Provide feedback to shape product roadmap.

Skills

Sales cycle management

Discovery skills

Technical selling

Communication skills

Organizational skills

Job description

About Avoca

Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call including booking jobs, qualifying leads, and driving higher revenue. Avoca does this at a speed and consistency unmatched by human call centers.

We’ve grown to 75 employees in under two years, backed by a high-energy, in-office culture in NYC. In a $500B+ market where missed calls mean lost business, we’re building the category-defining platform for AI-driven customer engagement.

We’re serving the largest brands in home services, and 5x'd headcount in 2025. With a high-performance, in-office team in NYC, we’re moving fast to capture a massive, underserved market where 85% of missed calls go to competitors. Every hire here has an immediate and visible impact.

The Role

As an Account Executive at Avoca, you’ll own the full sales cycle, from first conversation to close, for high-value home services operators. You’ll work directly with founders, operators, and revenue leaders to understand their call flows, conversion challenges, and growth goals, and help them adopt Avoca as a mission-critical revenue engine.

This role is ideal for someone who thrives in founder-led sales environments, is comfortable selling a technical product, and wants to help define how Avoca sells as we scale.

What You’ll Do

• Own the end-to-end sales cycle for mid-market and enterprise home services customers.

• Run discovery calls to deeply understand customer operations, call workflows, and revenue pain points.

• Deliver tailored demos and solution pitches that map Avoca’s AI to customer outcomes.

• Manage pipeline, forecasts, and deal progression with high accuracy.

• Partner closely with Product, Engineering, and Customer Success to close complex deals.

• Provide feedback from the field to help shape product roadmap and positioning.

• Hit and exceed monthly and quarterly revenue targets.

What You’ll Bring

• 2–5+ years of closing experience in B2B SaaS (AI, vertical SaaS, or operational software preferred.)

• Proven ability to run complex sales cycles and close high-ACV deals.

• Strong discovery skills, you ask great questions and listen closely.

• Comfort selling to operators, founders, and revenue leaders.

• Clear, confident communicator who can explain technical concepts simply.

• Highly organized, proactive, and comfortable in fast-moving environments.

• Excited to work in-office with a high-ownership team in NYC.

Who You Are

• Experience selling to home services, SMBs, or operations-heavy businesses.

• Familiarity with call centers, customer support, or revenue operations.

• Early-stage startup experience.

Why Avoca

At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.