Account Executive

DBS Interactive; Louisville (KY); On-site; USD 55,000 - 90,000; Full time

Job summary

DBS Interactive in Louisville, KY is seeking an Account Executive to grow client relationships and expand opportunities. You will be the bridge between clients and our creative teams, translating complex tech concepts into clear business value.

You'll lead weekly client calls, collaborate with Marketing, Development, Design, and Production, and help ensure projects meet goals on time and within budget.

Qualifications

• Ability to juggle multiple priorities without dropping the ball.
• Strong written and verbal communication skills.
• Detail-oriented but able to see the big picture.
• Bachelor's degree or equivalent real-world experience.

Responsibilities

• Manage and expand relationships with new and existing clients.
• Bridge between clients and our creative teams.
• Translate complex tech concepts for clients.
• Lead weekly client calls and quarterly business reviews.
• Collaborate with Project Management to keep projects on schedule and within budget.

Skills

Multitasking

Communication

Attention to detail

Education

Bachelor's degree or equivalent real-world experience

Job description

Now Hiring

Account Executive

*This is an in-office position working in our Louisville, KY office.

We're looking for someone who can make a client’s marketing manager feel heard and our development team confident they understand a project.

If you thrive on connecting with all kinds of people and continuously broadening your skillset, we want you on our team.

We're DBS Interactive, a digital agency of equally energetic strategists, developers, designers, and content producers who live and breathe digital. We build websites, apps, and marketing campaigns that move the needle for our manufacturing, healthcare, insurance, and financial clients.

That’s why we say, and believe, in our motto: Delivering Results by Design.

What You'll Actually Do

This is primarily an account growth role; you'll manage and expand relationships with new and existing clients.

As our Account Executive, you'll be the bridge between our clients and our creative teams.

Think of yourself as part translator, part strategist, part problem-solver. You'll take complex tech concepts and make them crystal clear for clients while ensuring our team understands exactly what clients need to succeed.

Your Day-to-Day

• Own relationships with multiple clients (you'll become their trusted go-to person)
• Translate between technical teams and non-technical clients
• Spot growth opportunities that help clients reach their business goals
• Keep projects moving smoothly with our Project Management team
• Collaborate across Marketing, Development, Design, and Production teams

What We're Looking For

The Essentials

• You can juggle multiple priorities without dropping the ball
• Strong written and verbal communication in instant messaging, email, and face-to-face interactions
• Detail-oriented but also see the big picture
• Bachelor's degree or equivalent real-world experience

Day-to-Day Specifics

• Lead weekly client calls and quarterly business reviews
• Manage several active client accounts across our core industries
• Contribute to proposals and upsell opportunities within existing accounts
• Collaborating with Project Management to ensure projects get done on schedule and within budget.

Bonus Points

• Basic understanding of web technologies and general business objectives (or excited to learn)
• Experience in client services or account management
• An eye for good design
• An understanding of good copy and content

Why You'll Love Working Here

• Collaborative team that values innovation over "that's how we've always done it"
• Opportunity to work with diverse clients across different industries
• AEs here have a direct line to strategy; you're not just an order-taker
• Small enough that your client wins are visible; established enough that you have real resources behind you