Account Executive

CAE Inc; Florida; In loco; USD 60.000 - 100.000; Tempo pieno

Descrizione del lavoro

CAE Inc. is seeking an Account Executive in Lake Nona, FL, to drive sales and ensure customer success. The AE will own revenue bookings for the assigned territory, respond to requests to book training, and act as a client advocate across operations and sales teams.

Ideal candidates have 2–5 years of sales or customer-service experience, strong communication and negotiation skills, and familiarity with CRM systems. FAA FAR knowledge is a plus, and a pilot’s license is preferred but not required.

Competenze

• Bachelor's degree preferred.
• 2–5 years of related experience.
• Strong written and verbal communication.

Mansioni

• Serve as primary point of contact for customers and coordinate bookings.
• Respond quickly to requests via phone and email to book training.
• Maintain CRM data and report activity.
• Build and maintain client relationships with decision makers.
• Collaborate with operations, training services, and sales.

Conoscenze

Interpersonal skills

Communication skills

Customer service oriented

Negotiation skills

Listening skills

Verbal and written communication

CRM familiarity

Flight industry knowledge

FAR Part 91/135 knowledge

Formazione

Bachelor's degree

Strumenti

CRM software

Descrizione del lavoro

## Account ExecutiveApply: Lake Nona, FL, USA: Las Vegas: Full time: Posted Today: 123626CAE, the worldwide leader in aviation training is looking for a **Account Executive** to join our sales team.If you are someone with a passion for sales and customer service in a dynamic environment within aviation this role is for you.The Account Executive (AE) role centers around customer success and sales execution for a defined platform. This position serves as the main point of contact for all customer service requests. The AE's focus will be to quickly respond to customer requests via phone and email to accurately book their training while updating the CRM database. They will coordinate with both training services and sales to provide an ideal experience by acting as an internal champion for the client and a subject matter expert for their respective platform.The ideal candidate will be customer focused, detail and process oriented, and able to effectively communicate with both internal and external customers. This position will have a strong focus on driving customer satisfaction through leveraging internal relationships to help achieve client retention.* Accountable for all revenue bookings within their assigned territory. Owns the client's experience and acts as a link between Operations, Key Accounts, and Inside Sales.* Responsible for quickly responding to requests to book revenue within the territory with accurate, detailed information that matches customers preferences. Ensures that bookings are entered correctly into the system and follows up with clients regarding any pre-training related changes, questions or concerns.* Build and maintain client relationships. Acts as a trusted training advisor for Decision Makers while arranging their scheduling needs.* Resolves customer concerns. Provides the first line response for pre and post training customer concerns by independently seeking solutions and advocating throughout the company. Escalates concerns when necessary and owns the concern until it is resolved.* Ensure all reporting and CRM entry is done accurately and on time**Knowledge, Skills, and Abilities:*** Bachelor's Degree Preferred* 2-5 years job-related experience* Strong interpersonal and communication skills* Working knowledge of FAR Part 91 and 135 preferred* Frequent customer contact over the phone and ability to communicate effectively* Customer service oriented* Pilot's license preferred but not required* Solid negotiation skills* Strong listening skills* Experience with corporate flight departments and/or charter operators preferred* Proficient verbal and written communication skills