Account Executive

TransPerfect Inc; Durham (NC); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Birthday off

TransPerks

Job summary

TransPerfect in Durham, NC is seeking an Account Executive to develop new business relationships and serve as the first level of support to existing clients. You will research prospective clients, manage data, generate mailings, and cold call to grow the client base.

You will negotiate terms, coordinate with production to ensure accurate, high‑quality translations, and follow up with clients to ensure satisfaction with delivery, quality and service.

Qualifications

• Minimum Bachelor’s degree.
• Excellent English communication (written and verbal) skills.
• Between 1-3 years of sales experience.
• Proven sales lifecycle experience - lead generation through business closing.
• Proven track record in achieving sales targets.
• Excellent problem-solving and analytical skills.
• Strong interpersonal skills.
• Effective time management skills.

Responsibilities

• Research prospective clients through internet research, trade show lists, referrals, yellow pages, professional directories and personal investigation.
• Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and other information.
• Generate daily mailings to prospective clients using updated spreadsheets.
• Cold call prospective clients.
• Liaise with production to ensure that all jobs are handled appropriately with attention to detail.
• Consistently follow up with clients to ensure satisfaction with delivery, quality and service.
• Research and understand all industries TransPerfect markets to, including industry leaders and current events.
• Perform other special projects or duties when required.

Skills

Excellent English communication

1-3 years sales experience

Sales lifecycle experience

Proven sales targets

Problem-solving skills

Interpersonal skills

Time management

Education

Bachelor's degree

Job description

Who We Are:

TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution.

What You Will Be Doing:

The position of Account Executive is responsible for developing new business relationships and serving as the first level of support to existing clients.

Responsibilities:

• Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
• Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
• Generate daily mailings to prospective clients using updated and accurate spreadsheets
• Cold call prospective clients
• Creatively problem solve to improve current new business development strategy
• Negotiate rates and deadlines with prospective and current clients
• Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information
• Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
• Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
• Research and understand all industries that TransPerfect markets to, including industry leaders, current events, and any other pertinent data
• Perform other special projects or duties when required

Why TransPerfect:

For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed but also encouraged. In this fast-paced environment, employees are intellectually stimulated, so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law

For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com

Who We Are Looking For:

• Your experience includes:
• Minimum Bachelor’s degree
• Excellent English communication (written and verbal) skills
• Between 1-3 years of sales experience
• Proven sales life cycle experience - lead generation through business closing
• Proven track record in achieving sales targets
• Excellent problem-solving and analytical skills
• Strong interpersonal skills
• Effective time management skills