Account Executive

Georgia Swarm; Duluth (GA); Sur place; USD 40 000 - 70 000; Plein temps

Résumé du poste

Georgia Swarm is seeking an Account Executive in our Ticketing Department to drive sales of premium seating, season tickets, and group packages. The role requires prospecting in a fast-paced environment and flexibility for non-traditional hours to meet goals.

You will pursue opportunities through calls, face-to-face meetings, events, and self-prospecting, while maintaining CRM records and collaborating with a front-office team. Strong communication and organizational skills are essential.

Qualifications

• College degree required.
• Sales experience preferred but not required.
• Able to work in a fast-paced front-office environment.
• Comfortable making 70+ calls daily.
• Strong communication skills both on the phone and in-person.
• Solid organization skills and attention to detail.
• Proficient with Microsoft Office programs.
• Equal opportunity employer: all qualified applicants will be considered.

Responsabilités

• Exceed outbound sales effort by making 70+ calls daily to sell memberships and tickets.
• Build relationships with prospective clients while servicing current accounts.
• Meet with prospective and current buyers via various channels.
• Surpass sales goals set by management.
• Grow fan knowledge of the Swarm experience.
• Prioritize tasks to maximize lead base and prospect lists.
• Understand Swarm pricing and seat locations.
• Use CRM and ticketing systems; maintain records.
• Available for home games and team events.
• All other duties as assigned.

Connaissances

College degree

Sales experience

Fast-paced

Communication skills

Organization skills

Microsoft Office

Customer service experience

Formation

College degree

Outils

Microsoft Office

Description du poste

EXPECTATIONS: The Account Executive position within the Georgia Swarm Ticketing Department will be vital in selling all inventories including, but not limited to, premium seating, season tickets, and group tickets. Account Executives are required to work in a fast-paced environment with a major focus on prospecting and must be open and available to working non-traditional hours in order to hit specified goals. These positions will achieve their goals through phone calls, face-to-face meetings, networking, arena tours, and self-prospecting. POSITION

RESPONSIBILITIES

• Exceed the required outbound sales effort, which includes making 70+ calls daily, to sell season memberships, group tickets, premium tickets, and experiences.
• Build relationships with prospective clients while servicing current accounts.
• Connect with prospective and current buyers via face-to-face meetings, virtual appointments, phone calls, email, text messaging, LinkedIn messages, seat visits, arena tours, etc.
• Surpass the established sales goals set by management.
• Grow fan knowledge of the Swarm experience.
• Prioritize tasks to maximize lead base and build prospect lists.
• Obtain a firm understanding and knowledge base of Swarm pricing and seat locations.
• Work within the CRM and ticketing systems and maintain records and notes of all accounts.
• Available for all Swarm home games and other team-related networking and community events.
• All other duties as assigned.

QUALIFICATIONS

• College degree required.
• Previous experience in sales is preferred, but not required, for the Account Executive position.
• Ability to work in a fast-paced environment with a front office team.
• Comfortable making 70+ phone calls daily.
• Possess strong communication skills both on the phone and in-person.
• Solid organization skills and attention to detail are a must.
• Knowledge of Microsoft Office programs required.
• Customer service experience preferred but not required. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.