Account Executive, Ticket Sales

Paycom - ATS; Lawrenceville (GA); On-site; USD 35,000 - 60,000; Full time

Job summary

Gwinnett Stripers is seeking an Account Executive to join our energetic Ticket Sales Team. You will generate new business, renew memberships, and deliver outstanding service to fans at Gwinnett Field.

This role emphasizes professionalism, relationship-building, and collaboration with marketing to drive long-term fan engagement. Ideal candidates bring a track record in sales, a friendly phone manner, and a desire to learn about baseball operations and our community initiatives.

Qualifications

• Bachelor's Degree or equivalent work experience.
• Minimum of 1 year of sales or customer service experience.
• Proven track record in sales and building quality relationships.
• Friendly and professional telephone manner.
• Strong desire to learn about our business and grow your career.
• Ability to express ideas verbally and in writing.
• Flexible work schedule.

Responsibilities

• Represent the organization with professionalism in the community.
• Generate new business by prospecting, cold calling, appointments, stadium tours, and attending events.
• Renew all group, hospitality, and season ticket members.
• Work closely with sales and marketing to develop compelling sales programs.
• Maintain a database of contacts and sales progression using the ticketing system.
• Meet and/or exceed personal sales goals and outbound activity minimums.

Skills

Sales experience

Customer service

Telephone manner

Prospecting

Networking

Written communication

Learning mindset

Education

Bachelor's Degree or equivalent

Tools

Ticketing system

CRM / Database management

Job description

The Gwinnett Stripers, Triple-A affiliate of the Atlanta Braves, deliver high-caliber baseball and vibrant game-day experiences at Gwinnett Field. Known for developing Major League talent and engaging the community, the Stripers create a dynamic and welcoming environment for fans. As part of Diamond Baseball Holdings (DBH), the Stripers are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.About Diamond Baseball HoldingsDiamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together.With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level.Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.Position OverviewThe Gwinnett Stripers is actively seeking an Account Executive to join their highly dynamic Ticket Sales Team. We believe that Ticket Sales is a vital part of our teams' performance, and our Account Executives play a critical role in that success. We are looking for someone who is interested in growing within the sports industry and curious to learn the inner workings of our business at every level. If this sounds like you, then you know Ticket Sales is the best place to start your career. The individual in this position is expected not only to be an exceptional salesperson but also to deliver outstanding customer service to all clients to ensure fan retention and to establish a positive experience with the brand.Essential Duties and ResponsibilitiesRepresent the organization with the utmost professionalism in the communityGenerate new business by prospecting, cold calling, appointments, stadium tours, and attending networking/community eventsRenew all group, hospitality, and season ticket membersWork closely with sales and marketing departments to develop compelling sales programs and components focused on long-term business sustainabilityMaintain a database of contacts and sales progression using the ticketing systemMeet and/or exceed personal sales goalsMeet and/or exceed daily and weekly outbound call/appointment minimumsContribute to overall operation by “answering the call” when assistance is needed in another area of our operationQualificationsBachelor's Degree or equivalent work experienceMinimum of 1 year of sales or customer service experienceDemonstrate a proven track record in sales and building quality relationships, preferably within the sports industryHave a friendly and professional telephone mannerStrong desire to learn about our business and grow your professional careerAbility to effectively express ideas verbally and in writingPossess a positive attitudeMaintain a flexible work scheduleOther duties as assigned