Account Executive

Socket.dev; Charlotte (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Sysco, the global leader in foodservice distribution, is seeking aSales Professional for the FreshPoint Charlotte, NC territory. You will manage key accounts, respond to inquiries, and drive sales growth while maintaining high customer satisfaction.

The role involves travel up to 25% and collaboration across teams to meet revenue goals. The ideal candidate has 3+ years of foodservice sales or B2B experience, strong product knowledge, and proficient Microsoft Office and CRM skills.

Qualifications

• High school diploma or equivalent required; Bachelor’s preferred.
• 3+ years in foodservice sales or B2B sales preferred.
• Proficient with Microsoft Office and CRM tools; strong communication skills.

Responsibilities

• Account management: daily contact for customers, inquiries, and satisfaction.
• Increase share of wallet by identifying customer needs and product opportunities.
• Coordinate with CMU HOME team for order guides, LTOs, and alerts.
• Utilize Sysco360 CRM for data entry, tracking, and reporting.
• Provide training and product information to customer personnel.

Skills

Account management

CRM tooling

Microsoft Office

Customer service

Communication skills

Education

High school diploma

Bachelor’s degree in Business or related field

Tools

Sysco360

Tableau

ERP/CRM systems

GoFreshPoint

Job description

Company:

US1166 FreshPoint Charlotte, Division of FreshPoint North Carolina, Inc.

Sales Territory:

US-NC-Charlotte, US-NC-Raleigh

Zip Code:

28269

Travel Percentage:

Up to 25%

COMPENSATION INFORMATION:

The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

Candidates can reside in Raleigh, NC or Charlotte, NC Territory

Position Purpose:

This position is responsible for promoting the company’s products and services and for building relationships with new and manage existing accounts. The focus is to help FreshPoint customers succeed while achieving sales and profit goals established by the company

Primary Responsibilities:

• Account Management: Day to Day contact for Customer: Customer & Order Inquiries, Manage Customers to MDA Compliance & Ensure Customer Satisfaction; Build out customer call plan and execute against company expectations
• Increase Share of Wallet with Existing Customers via: Face-time with Customer to identify customer desires/goals, evaluate market trends and recommend products to customers; work with specialists/brokers for product ideation; share information and knowledge with customers as part of value-added service; answer customer’s questions about products, prices, availability and product uses; provide product information and practical training to customer personnel
• Manage activities initiated by FreshPoint CMU HOME team including maintaining customer order guides, LTOs, Red Alerts, etc.
• Sysco 360: utilize the CRM tool for account management, opportunity tracking, task management, logging and maintaining key customer data: contact information, prospective customer, wins, promotions, future business reviews, etc.
• Ongoing Training: Sysco360, Tableau Reporting, Penetration Tools, etc.

Education:

• High school diploma or equivalent, valid driver’s license with a driving record that meets company insurability standards. Bachelor’s degree in Business, Sales, Marketing, Hospitality or Culinary Arts preferred

Experience:

• Preferred 3+ years prior foodservice sales, B2B experience, restaurant management or culinary background

Skills:

• Knowledge of marketing principles, product lines, ordering procedures and credit terms
• Ability to manage end to end initiatives through challenging deadlines
• Excellent organizational and project management skills, including the ability to service multiple customers simultaneously; Able to thrive in a fast-paced work environment
• Proficient in Microsoft Suite of applications (Word, Excel, PPT, etc.)
• Stay current on existing and new FreshPoint technologies (i.e. GoFreshPoint, e-Commerce capabilities, Tableau, 360, etc.) to ensure customers have the latest information.
• Ability to sell, ability to multi task, familiarity with customer service activities and interdepartmental and cross-departmental communications, effectively present information, problem solver
• Preferred: Demonstrated experience with and working knowledge of FreshPoint customers and sales support best practices

BENEFITS INFORMATION:

For information on Sysco’s Benefits, please visit https://SyscoBenefits.com

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

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