Account Executive

Upturn Co.; Carolina (PR); On-site; USD 60,000 - 80,000; Full time

Job summary

Upturn Co. in Carolina, Puerto Rico, is seeking an experienced Account Manager to join their Accounts team. The role focuses on driving business growth, building long-term client relationships, and developing marketing solutions. Ideal candidates will have 5+ years in advertising, strong bilingual communication skills, and experience with consumer packaged goods.

You will actively manage projects, negotiate contracts, and ensure excellent service delivery while fostering a collaborative environment with internal teams.

Qualifications

• 5+ years experience in the advertising industry, understanding digital and retail marketing.
• Strong presentation, conversational, and written skills in both languages.
• Experience with consumer packaged goods and working with C-level executives.

Responsibilities

• Drive business growth and build long-term client relationships.
• Identify consumer needs and develop marketing solutions.
• Lead negotiations and manage cost approvals effectively.

Skills

Client relationship management

Negotiation skills

Analytical skills

Bilingual communication

Marketing strategy understanding

Education

Bachelor's Degree from an accredited university

Job description

Our Accounts team sits at the intersection of our agency's Business Development and Sales of products and services.

As the 'face' of Contáctica across most client touchpoints, you’ll be the key player driving all daily matters, cultivating new opportunities and ensuring that all initiatives, projects, or campaigns are run on time and meet or exceed results.

Reporting to the Account Director, you’ll be essential in ensuring excellence in service, building solid relationships with our clients, and achieving positive business and financial results.

Key Responsibilities:

• Drive business growth – do it with passion!
• A real people person, you will build long-term client relationships with existing and new client portfolios.
• Fully focused on our clients' needs, you will understand our clients' product/servicemarketing objectives and the industry landscape.
• With a keen eye for trends and opportunities, you will identify and understand consumer needs and requirements to develop effective marketing and business solutions for clients.
• Without ego you will painlessly lead negotiations and manage objections for cost approvals, recommendations and scopes of work.
• Organized and meticulous, you will create and manage key documents including presentations, briefs, statements of work, media plans, reports and integrated marketing plans and tactics.
• You will be an inspirational force and propeller for a collaborative environment within internal teams, promoting innovation and creativity for the best work possible.
• A master at giving presentations, you will fully understand and present performance reports for media and creative services, and with judicious care you will develop strategic proposals, estimates and service quotes.

Requirements:

• Bachelor's Degree from an accredited university
• 5+ years experience in the advertising industry, with an exceptional understanding of the digital, offline, and retail marketing fields
• Solid understanding of how to apply communication strategies across the board – retail, digital, social, and traditional media.
• Experience with deliverables such as digital assets, audiovisual productions, print ads, trade marketing assets, social media content, blogs, media plans, media reports, and website production.
• Fully bilingual – strong & persuasive presentation, conversational, and written skills
• Experience with consumer packaged goods brands
• Experience with local and global clients
• Experience calling on C-level senior executives
• Good with numbers and spreadsheets
• Great negotiation and objection management skills
• Self-motivated, proactive, and able to remain calm and deliver under pressure
• Team player – nothing is below or above you
• Focused on results