Account Executive

Emotive; Boston (MA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

401(k) with employer matching

Paid time off: 15 days PTO, 9 holidays

Job summary

Emotive in Boston is seeking an Account Executive to manage client projects, coordinate events and digital campaigns, and track budgets and timelines. You will work closely with the Account Manager and internal teams to ensure smooth delivery and build strong client relationships.

Joining our US team offers growth opportunities as we expand capabilities in pharmaceutical communications, therapy areas, and strategic accounts.

Qualifications

• Bachelor’s degree in life sciences, marketing or related field required.
• Experience collaborating within teams to deliver projects.
• Ability to build and maintain client relationships and manage expectations.
• Strong attention to detail and organisational skills.

Responsibilities

• Support client services by coordinating meetings, events, digital assets, and campaigns.
• Attend client calls and meetings; maintain client contact under supervision.
• Deliver identified account activities and help manage timelines with the Account Manager.
• Maintain project budgets and monitor cost-effective delivery.
• Contribute to new business research and proposals with the account team.
• Develop understanding of therapeutic areas and pharmaceutical communications strategies.
• Maintain knowledge of Emotive services and support cross-functional collaboration.
• Foster productive relationships across colleagues at all levels.

Skills

Team collaboration

Attention to detail

Strong communication

Interpersonal skills

Financial awareness

Problem solving

Education

Bachelor’s degree in life sciences/marketing or related field

Job description

Account Executive

Location: Boston, Hybrid

Salary: $65,000

ABOUT EMOTIVE

We are a global medical communications agency blending deep scientific expertise with creative brilliance to inspire change. Behaviour change starts with inspiration. By infusing vibrant creativity into our work, we produce engaging medical communications that have the power to captivate and spark action.

Our absolute commitment to scientific precision across diverse therapy areas, including the complex fields of rare disease, oncology and advanced therapies, ensures we can make change a reality. For over 10 years, our team of exceptional PhD and advanced degree medical writers, strategists and world-class creatives have generated award-winning innovation across medical affairs and commercial disciplines.

We are driven by a desire to create inspiring work that changes lives for the better, always guided by our core values – INTEGRITY, IMAGINATION, AGILITY, COLLABORATION and EMPOWERMENT – that underpin who we are and the positive culture of our team.

ROLE

The Account Executive plays a key role in managing client projects, from coordinating events and digital campaigns to tracking budgets and timelines. Working closely with the Account Manager and internal teams, they help ensure smooth project delivery while building client relationships, contributing to proposals, and developing a solid understanding of pharmaceutical communications and therapeutic areas.

Joining this team offers a unique opportunity to contribute to the growth and development of our US presence. You'll be at the forefront of exciting projects, playing a pivotal role in shaping the future and helping expand our operations in this dynamic location. If you're eager to make an impact and be part of something transformative, this is the perfect chance to help build and influence the success of our Boston team.

KEY RESPONSIBILITIES

• Provide support to client services team members in the development and delivery of account activities for external customers including but not limited to; Meetings and events, congress activities, development of core content and digital assets as well as the production and roll-out of creative campaigns
• Attend client teleconferences and, where appropriate, meetings, alongside other members of the account or project team. Maintain client contact, as appropriate, with the direction of other members of the account team
• Take responsibility for the delivery of identified account activities; assist with the coordination of timelines for allocated projects or items in conjunction with Account Manager, keeping Account Manager informed of progress; liaise with internal departments, as appropriate, to coordinate delivery of projects
• Develop and maintain an overview of project budgets and track regularly to ensure cost effective delivery of projects, reviewing with Account Manager regularly to identify any issues
• Undertake background research for, assist in development of new business and current account proposals where appropriate. Assist Account Manager in the identification of any potential needs of existing clients
• Become familiar with the therapeutic areas of projects and develop understanding of client objectives, in addition to growing an understanding of pharmaceutical communications strategies and industry
• Maintain general knowledge of all Emotive services
• Perform other account support duties, as assigned
• Develop and maintain productive working relationships with colleagues at all levels within the company

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Bachelor’s degree in life sciences, marketing or other relevant area
• Experience in participating and collaborating within teams
• Ability to establish and maintain effective working relationships with co-workers, managers and clients
• Exceptional attention to detail
• Flexible personality and a quick learner who operates with a sense of urgency
• Strong communication and interpersonal skills, including developing customer service skills
• Strong capacity for understanding financial activities
• Good problem-solving skills

OUR REWARDS

• Comprehensive medical, dental, and vision insurance plans (60% employer contribution)
• Access to 401(k) investment options, with an employer matching contribution up to 4%
• A range of paid time off benefits, including 15 days PTO, 9 public holidays and sick leave.

We look forward to hearing from you!