Account Executive

Tusker; Boston (MA); On-site; USD 90,000 - 110,000; Full time

Job summary

Tusker in the Greater Boston area is seeking an Account Executive to drive new logo acquisitions, prospecting, and closing deals with new clients.

You will develop relationships with key decision-makers, enter customer data, qualify opportunities, and coordinate with inside sales and accounting to finalize terms. Demonstrated product knowledge and strong communication will be essential to success.

Qualifications

• Bachelor’s degree or higher and/or five or more years of related experience.
• Good working knowledge of computers and Microsoft Office Professional software.
• Manufacturer sales certifications (e.g., Microsoft, Novell, Cisco, Citrix) should be maintained.
• Valid driver's license with a reliable vehicle is required.

Responsibilities

• Develops and maintains relationships with end-users, purchasers and executive decision-makers.
• Enters new customer data and prospective customer data into the company database.
• Qualifies opportunities through discovery, identifies buyers, and timelines for deployment.
• Demonstrates products with demos at client sites or via the web with technical staff.
• Quotes prices with inside sales; coordinates credit terms with accounting.
• Prepares SOWs and closes sales with contracts and authorizations.
• Estimates delivery dates and coordinates timelines with delivery teams.
• Visits clients to ensure satisfaction and identify new opportunities.
• Resolves customer issues related to service, installation, and deliveries.

Skills

Relationship Building

Prospecting

Closing Deals

Client Engagement

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Tusker is a mid-market IT solutions provider that blends a broad portfolio of advisory, professional, managed and lifecycle technology solutions with a focus on building long‑term client partnerships through a combination of IT expertise and highly personalized service. The firm operates from multiple regional hubs, serving clients ranging from local organizations to national brands. We are seeking a talented, driven Account Executive in the Greater Boston area to primarily serve in a new logo acquisition role — you’ll be responsible for prospecting, cold outreach, and closing deals with new clients.

Essential Duties and Responsibilities

• Develops and maintains relationships with influential end‑users, purchasing contacts and executive level decision‑makers.
• Enters pertinent data on new customers as well as prospective customers into company database.
• Qualifies sales opportunities through discovery/assessment. Identifies who the Buying influencers are, who has the Authority to make the financial decision, performs a Needs Analysis and obtains the Timeline for when the system must be in place.
• Demonstrates products and solutions utilizing product demo programs and by working with technical staff to set up solution demonstrations at Tusker, customer site and/or via the web.
• Works with inside sales to quote prices.
• Works with the accounting department to provide credit terms.
• Closes sale and prepares required sales documentation (sales order, contracts, SOWs, signed authorizations from clients, etc.).
• Puts together a Statement of Work (SOW) outlining the solution we are providing along with a description of the project including terms and conditions of the purchase.
• Estimates date of delivery to customer, based on knowledge of product availability and company's delivery and installation timetables.
• Visits client base regularly to ensure customer is satisfied, uncover new opportunities, and ensure adequate maintenance exists on current purchases.
• Investigates and resolves customer issues with service, installation and/or deliveries.
• Meet performance standards of the department (goals & objectives)

Knowledge, Educaton & Experience

• Bachelor’s degree (B.A.) from four‑year college or university; and/or five plus years related experience and/or training; or equivalent combination of education and experience.
• Good working knowledge of computers and related peripherals as well as good working knowledge of Microsoft Office Professional software.
• Various manufacturer sales certifications will need to be maintained (i.e., Microsoft, Novell, Cisco, Citrix, etc.)
• Current driver’s license with good driving history
• Reliable vehicle with personal auto/lability insurance is required

Compensation

Base salary starting at $100,000 per year, plus a generous commission based on plan.

Tusker is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

We seek team members from all backgrounds to join our organization, and we encourage our employees to bring their authentic, unique, and best selves to work.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training.

Tusker makes hiring decisions based solely on qualifications, merit, and business needs at the time.