Account Executive

Mavenspire, Inc.; Annapolis (MD); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Insurance

Health benefits

Vision benefits

Short and long-term disability coverage

AFLAC Accident and Voluntary Life Coverage

Job summary

A leading IT solutions provider is seeking a Client Success Manager in Annapolis, Maryland. This role involves managing client communication and relationships, ensuring the success of IT services. Candidates should have at least 4 years of relevant experience, particularly in technology or cybersecurity. Strong communication skills and a creative approach to problem solving are essential. The company offers a dynamic environment and several benefits including insurance and health coverage.

Qualifications

• At least 4 years of sales or client management experience.
• Experience in technology and/or cybersecurity.
• Strong written and verbal communication skills.

Responsibilities

• Manage and execute successful communication plans with clients.
• Nurture and expand client relationships.
• Deliver Mavenspire's value proposition effectively.

Skills

Sales experience

Client management experience

Communication skills

Creative problem solving

Technical adaptability

Tools

CRM tools

MS Office Suite

Job description

Annapolis, United States | Posted on 12/10/2025

Mavenspire IT Client Success Managers are obsessed with communication - they want to call, email, post, and even invent new methods of communicating with existing clients to build relationships and rapport while managing and growing business with them. They demonstrate a business centric mind, where they treat their accounts as their franchise for success. These Mavens are responsible for communicating Mavenspire's story, for developing and managing relationships based on integrity and value, and for positioning our services and offerings.

Responsibilities

• Managing and executing a successful communication plan with each client
• Nurturing and expanding client relationships
• Successfully delivering the Mavenspire value proposition focusing on our key SMART as a Service Offerings
• Work with a team and tools to ensure efforts are always focused and strategic

About Mavenspire

Mavenspire is a fast-moving, high energy, and high flexibility environment. Every person has a chance to make a difference, make their mark, and be a vital and valued member of a smart & passionate team. Symbiosis is one of our core values and we truly believe the whole is greater than the sum of its parts. We respect and discuss divergent opinions. Our perseverance means that we don’t quit until we find a solution and our clients are successful. Over 25 years in business, we’ve had fewer than 10 failures.

Requirements

Required Skills and Attributes:

• At least 4 years of sales or client management experience
• 1+ years of service sales experience in technology and/or cybersecurity industry
• High level of comfort with email, web, and customer relationship management (CRM) solutions
• Love of communicating, with clients and colleagues, and high empathy
• Highly developed written and verbal communication skills
• Desire to understand and explore new technologies, to grow skills and understanding on an ongoing basis
• Attention to process and detail
• Creative problem solving with the ability to adapt to a wide variety of sales and technical situations
• Ability to work in a fast-paced, highly dynamic environment
• Able to produce in a virtual office environment
• Competency with CRM tools, MS Office Suite, including Word, Excel, and PowerPoint; Visio is an advantage as well

Benefits

• Insurance
• Health
• Vision
• Short and Long term Disability
• AFLAC Accident and Voluntary Life Coverage