Account Director, Utility

hitachi; Houston (TX); Remote; USD 160,000 - 220,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid leave

Flexible work arrangements

Learning platforms

Job summary

Hitachi Energy seeks an Account Director, Utility to manage and grow a strategic utility customer relationship in the Dallas/Fort Worth area. You will coordinate across business units, align priorities with solutions, and drive long-term account growth, with focus on grid reliability and modernization.

You will coach team members, coordinate resources, and participate in major pursuits while ensuring a consistent customer experience.

Qualifications

• Bachelor's degree in engineering, technical, or business required.
• 10+ years of relevant experience.
• Work authorization to work in the United States.
• Experience in customer-facing sales roles in energy.
• Experience managing direct reports preferred.
• Exposure to multiple products, customers, geographies, or market segments.
• Proven ability to work effectively within a matrixed team environment.
• Solid business acumen with understanding of customer priorities and market trends.

Responsibilities

• Build and maintain strategic relationships with utility executives and stakeholders.
• Develop and execute account plans aligned with customer priorities and business goals.
• Coordinate resources across multiple business units to deliver customer value.
• Identify, qualify, and advance growth opportunities within the assigned account.
• Facilitate complex commercial discussions and negotiations.
• Monitor customer satisfaction and support timely resolution of significant issues.
• Support capture planning, opportunity development, and strategic project pursuits.
• Coach and coordinate account team members to ensure effective execution and customer engagement.

Skills

Account management

Strategic planning

Relationship building

Sales leadership

Team coordination

CRM experience

Energy industry experience

Matrixed environment

Education

Bachelor's degree in engineering/technical/business

MBA

Tools

CRM software

Job description

Job Details

Location: Houston, Texas, United States

Profession (Job Category): Sales, Marketing & Product Management

Job Schedule: Full time

Remote: Yes

The Opportunity

Hitachi Energy is seeking an Account Director, Utility to manage and grow a strategic utility customer relationship in the Dallas/Fort Worth area. In this role, you will serve as the primary point of coordination between the customer and Hitachi Energy, helping align business priorities with solutions across the power and energy portfolio. You will work closely with customer executives, internal business units, technical specialists, and project teams to identify opportunities, address complex business challenges, and support long-term account growth. This position combines relationship management, strategic planning, sales execution, and team coordination, with responsibility for increasing customer engagement, expanding orders, and supporting customer satisfaction. You will help utilities navigate changing energy demands by connecting them with technologies and solutions that support grid reliability, operational performance, and modernization efforts.

The role also includes coaching team members, coordinating account resources, supporting major pursuits, and helping ensure a consistent customer experience across all interactions with Hitachi Energy.

How You'll Make an Impact

• Build and maintain strategic relationships with utility executives and key stakeholders.
• Develop and execute account plans aligned with customer priorities and business goals.
• Coordinate resources across multiple business units to deliver customer value.
• Identify, qualify, and advance growth opportunities within the assigned account.
• Facilitate complex commercial discussions and negotiations.
• Monitor customer satisfaction and support timely resolution of significant issues.
• Support capture planning, opportunity development, and strategic project pursuits.
• Coach and coordinate account team members to ensure effective execution and customer engagement.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
• Bachelor's degree in an engineering, technical, or business discipline required.
• MBA preferred.
• 10+ years of relevant experience.
• Experience in customer-facing sales roles, preferably within the energy industry.
• Experience managing direct reports is preferred.
• Exposure to multiple products, customers, geographies, or market segments.
• Proven ability to work effectively within a matrixed team environment.
• Experience with customer relationship management, sales pursuits, problem resolution, and stakeholder engagement.
• Solid business acumen with the ability to understand customer priorities, market trends, and commercial considerations.

More About Us

At Hitachi Energy, you will have the opportunity to collaborate with experienced professionals, contribute to meaningful energy initiatives, and continue developing your career while supporting the modernization and reliability of the power grid.

• Opportunities to work on innovative technologies that shape the future of energy
• A collaborative environment with experienced professionals across the power industry
• Access to learning platforms and career development programs
• Competitive health and retirement benefits
• Paid leave and flexible work arrangements
• Background Screening and Security Checks

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles-particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions-additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals w