Account Director, Large Enterprise (FSI)

OpenAI; United States; Hybrid; USD 94,000 - 141,000; Full time

Job summary

OpenAI's Go To Market team is seeking a Sales professional to manage key accounts, drive strategic engagement, and guide customers from consideration to deployment of AI solutions. This hybrid role is based in Singapore with relocation support.

You'll collaborate with researchers, engineers, and solution strategists to shape outcomes, own a consumption revenue target, forecast, and analyze metrics for stakeholders. The role requires strategic thinking and strong cross-functional coordination.

Responsibilities

• Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan
• Lead our enterprise prospects' journeys from consideration to successful deployment
• Partner with solutions and research engineering to build and execute complex customer programs and projects
• Own a consumption revenue target
• Manage consumption revenue forecasts
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders
• Closely monitor the industry landscape to contribute to product roadmap and other corporate strategies
• Collaborate with solutions, marketing, communications, business operations, people operations, finance

Job description

About the team

OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You'll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You'll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you'll:

• Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan
• Lead our enterprise prospects' journeys from consideration to successful deployment
• Partner with solutions and research engineering to build and execute complex customer programs and projects
• Own a consumption revenue target
• Manage consumption revenue forecasts
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders
• Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
• Collaborate with solutions, marketing, communications, business operations, people operations, fina