Account Director, Digital Native

OpenAI; United States; Hybrid; USD 67,000 - 118,000; Full time

Benefits offered by this job

Relocation assistance

Hybrid work model

Job summary

OpenAI in Seoul is seeking a strategic Sales professional to manage a portfolio of key accounts and drive enterprise adoption of AI solutions. You will guide prospects from consideration to deployment, partnering with research and engineering teams to deliver tailored programs and measurable outcomes.

Relocation assistance is offered, and a hybrid work model with three days in office supports collaboration with global stakeholders. Strong account planning and revenue forecasting are essential.

Qualifications

• Experience managing enterprise accounts and complex sales cycles.
• Proven ability to map customer needs to AI solutions and drive revenue.
• Strong collaboration with cross-functional teams (solutions, research, marketing).

Responsibilities

• Manage a dozen key accounts and develop account plans.
• Lead enterprise prospects from evaluation to deployment.
• Partner with solutions and research engineers to deliver complex customer programs.
• Own and forecast consumption revenue targets.
• Analyze key metrics and provide insights to stakeholders.
• Monitor industry landscape to inform roadmaps and strategy.

Skills

Account management

Enterprise sales

Strategic planning

Forecasting

Stakeholder management

Tools

Salesforce

Job description

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in Seoul, South Korea. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you'll:

• Manage a ~dozen key accounts, developing and executing strategies for a comprehensive account plan
• Lead our enterprise prospects’ journeys from consideration to successful deployment
• Partner with solutions and research engineering to build and execute complex customer programs and projects
• Own a consumption revenue target
• Manage consumption revenue forecasts
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders
• Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
• Collaborate with solutions, marketing, communications, business operations, people operations, fina