Account Director

Syneos Health; United States; Remote; USD 120,000 - 145,000; Full time

Job summary

An established industry player is seeking a Senior Account Director to lead multi-project accounts. This role involves managing client relationships, driving business growth, and overseeing project leads. The ideal candidate will have extensive experience in medical communications and business development, showcasing strong analytical and strategic planning skills. The position offers a competitive salary and the opportunity to work in a dynamic environment that values diversity and collaboration. Join a forward-thinking company dedicated to making a difference in patients' lives worldwide.

Benefits

Health Benefits

401k Match

Flexible PTO

Sick Leave

Qualifications

• 5+ years in medical communications; 6-10 years preferred.
• Self-starter, capable of working independently or in teams.

Responsibilities

• Communicate with clients about account and medical affairs strategic needs.
• Drive organic growth within existing accounts and develop proposals.
• Ensure team accountability in estimating, budget tracking, and communication.

Skills

Medical Communications

Business Development

Team Management

Analytical Skills

Strategic Planning

Interpersonal Skills

Time Management

Communication Skills

Education

Bachelor's Degree

CMPP or Advanced Degree

Tools

Microsoft Office Suite

Job description

Updated: April 24, 2025

Location: Remote, United States

Job ID: 9125-OTHLOC-CORwYfwT

This position serves as the senior strategic lead for multi-project accounts. The account director provides management support and oversight for account project leads, drives organic new business growth within existing accounts, develops solutions for enhancing service offerings, and manages financial reporting and profitability functions for the team.

Responsibilities include:

Client Management

• Communicate with clients about account and medical affairs strategic needs to foster organic growth
• Facilitate regular touch points with clients to gauge performance and develop relationships
• Discuss efficiencies and areas of improvement for account and project work with clients
• Mentor account project leads in client management

Management Support and Oversight

• Demonstrate management skills in delegation, team development, and performance review compliance
• Troubleshoot and make independent decisions
• Engage in development and performance discussions with direct reports
• Provide staffing and structural recommendations to senior management
• Ensure team accountability in estimating, budget tracking, reconciliations, and communication with clients
• Analyze project reports and communicate scope or budget changes
• Assist in forecast projections, updates, and corporate reporting
• Develop solutions for profitability and staff utilization

Business Development

• Identify and quantify growth opportunities
• Drive organic growth within existing accounts
• Develop proposals and deliver presentations for new business
• Improve existing and future service offerings

Professional Experience, Skills, and Requirements

• Bachelor’s degree required; CMPP or advanced degree preferred
• 5+ years in medical communications; 6-10 years preferred
• Self-starter, capable of working independently or in teams
• Effective time management and multitasking skills in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Understanding of client’s business/category with a strategic approach to solutions
• Experience in business development and success in managing cross-functional teams
• Strong analytical, strategic planning, interpersonal, and communication skills

The annual salary ranges from $120,000 to $145,000, based on qualifications and performance, with potential bonuses or commissions.

At Cadent, we value diversity and encourage applicants from all backgrounds, including those with transferable skills. Join our Talent Network for more opportunities.

Cadent, a US-based Medical Communications company, specializes in translating complex science into compelling messages and fostering collaboration between the biopharmaceutical industry and healthcare professionals.

W o r k H e r e M a t t e r s E v e r y w h e r e — How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled).

We support COVID-19 vaccination and encourage all employees to be vaccinated, complying with local requirements.

We offer competitive compensation, health benefits, 401k match, flexible PTO, and sick leave, adhering to applicable laws.

Join us to make a difference in patients' lives worldwide. Learn more at syneoshealth.com.

Syneos Health is committed to equal opportunity employment and providing reasonable accommodations for applicants with disabilities.