Account Director

Anuvu Anuvu; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid time off

401k

Disability insurance

Life insurance

Flexible scheduling

Pet insurance

Gym membership discounts

Discounts on hotels

Discounts on concerts

Discounts on amusement parks

Job summary

Anuvu is seeking an Account Director to manage a portfolio of airline clients, building long-term relationships while developing new business opportunities. This hybrid role balances client-facing activities with internal collaboration to ensure optimal service delivery.

You will negotiate contracts, drive revenue growth, and coordinate cross-functional teams to meet client objectives and SLAs, while mentoring junior colleagues and expanding our presence across global mobility markets.

Qualifications

• Experience managing accounts with $1M+ revenue
• Strong negotiation and contracting experience
• Experience leading teams in a matrix organization

Responsibilities

• Provide best-in-class customer experience for airline clients
• Primary contact for account management, content selection and service delivery
• Negotiate contracts and close agreements to maximize revenue and margin
• Ensure timely delivery of solutions according to customer needs and SLAs
• Maintain account plans and drive growth with a solution-oriented approach
• Coach and develop new team members
• Communicate progress to stakeholders and maintain industry networks
• Source and share competitor intelligence and market data

Skills

Account management

Negotiation

Team leadership

Job description

For over a decade, our clients in aviation and maritimehave usedour technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world.Brands such as Southwest Airlines, Norwegian Cruise Lines,CathayPacificand Celebrity Cruises havetrusted us toprovide solutions fromhigh-speed broadband internet to movies,televisionand games.

Our team of global experts take pride in providing clients what they need today while creating a strategic road map for tomorrow through reliable, scalable, and affordablecontent and connectivity solutionsdesigned to meet the ever-changing technology needs of our clients' passengers and guests.

BePart of theMovement

Anuvu is embarking on a new chapter with a new story to tell. As one of the leading providers of high-speed connectivity and entertainment solutions for worldwide mobility markets, we deliver what customers need today, whileremainingflexible andfuture-focused.

Role Summary

The Account Directoris responsible forbuildinglong termrelationships with our clients. The incumbent willbe responsible fora portfolio of airlines or a large strategic account,developnew business from existing customers and activelyseeknew salesopportunities.

Location:T his role will beona hybrid work arrangement,with time balanced between the clientandhome.

WhatYou’llBe Doing

• Provide our clients with the best customer experience in the industry
• Will be the primary contact for all customer account management matters, including contentselection& servicedelivery.
• Build andmaintainstrong,long-lastingrelationships.
• Negotiate contracts and close agreements thatmaximizerevenue and margin.
• Ensure thetimelyand successful delivery of our solutions according to customer needs,objectivesand SLA's.
• Maintain account management plans and develop asolution orientatedapproach to drive account growth.
• Develop and coach new members of the team.
• Clearly communicate the progress of initiatives to internal and external stakeholders.
• Maintain a strong industry network toleveragesales opportunities.
• Source,analyzeand share competitor intelligence, marketdataand industry trends for their airlines.
• Exemplify the company core values and behaviours.
• Coach and develop a diverse and inclusive team.
• Provide general leadership support across your location and the wider teams.
• Ensureregular,relevantand effective communication with key stakeholders, across the function and throughout the department.
• Flexibility toattend meetings outside of standard working hours and travel asrequired.

WhatWe’reLooking For

• Management of accounts with revenue of $1m plus
• Managing teams (directly or indirectly), within a matrix organization
• Commercial negotiation and / or legal contracting experience

This Might Be the Right Place if You….

• Are a team fit; can help advance our global, inclusive culture
• Are self-starter who likes to roll up your sleeves and take initiative with minimal direction
• Can think about tomorrow, while getting your work done today
• Are a collaborative team player; primary audience will be internal teams
• Are curious and open to learning and findingnew solutions
• Are able toprovide and accept feedback in a constructive manner
• Are organized, havestrong communicationskills, and do whatever it takes to get things done

TheBenefitsof Working Here

A career with Anuvu is a unique opportunity to grow your knowledge and skills within a casual culture that thrives on collaboration and innovation. In addition to a providing an outstanding work environment, we offer competitive benefits including medical, dental, vision, paid time off, 401k, disability and life insurance, flexible scheduling, pet insurance, employee assistance, and discounts on gym membership, concerts, amusement parks, hotels, and more!

Advanced|Agile| Applied

Anuvuis an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.