Account Director

Anuvu; United States; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401k

Disability and life insurance

Flexible scheduling

Pet insurance

Employee assistance

Discounts on gym membership

Concerts and amusement parks discounts

Hotels discounts

Job summary

Anuvu is seeking an Account Director to own the Delta Air Lines partnership, serving as the face of Anuvu to Delta and driving growth on this flagship account. You will manage the Delta portfolio end-to-end, cultivating new business opportunities from within the account and pursuing additional sales opportunities.

Location: This role operates on a hybrid work arrangement, balancing time between the client and home, with travel as required to meet client needs and strategic objectives.

Qualifications

• Manage accounts with revenue of $1m+.
• Experience leading teams in a matrix organization.
• Strong commercial & financial acumen.
• Commercial negotiation and/or legal contracting experience.

Responsibilities

• Provide our clients with the best customer experience in the industry.
• Be the primary contact for all customer account management matters, including content selection & service delivery.
• Build and maintain strong, long-lasting relationships.
• Negotiate contracts and close agreements that maximize revenue and margin.
• Ensure the timely and successful delivery of our solutions according to customer needs, objectives and SLA's.
• Maintain account management plans and develop a solution oriented approach to drive account growth.
• Develop and coach new members of the team.
• Communicate progress of initiatives to internal and external stakeholders.
• Maintain a strong industry network to leverage sales opportunities.
• Source, analyze and share competitor intelligence, market data and industry trends for their airlines.
• Exemplify the company core values and behaviours.
• Deliver continuous improvement efficiencies.
• Coach and develop a diverse and inclusive team.
• Provide general leadership support across your location and the wider teams.
• Ensure regular, relevant and effective communication with key stakeholders across the function.

Skills

Account management

Revenue growth

Client relationships

Negotiation

Job description

About Anuvu

For over a decade, our clients in aviation and maritime have used our technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world. Brands such as Southwest Airlines, Norwegian Cruise Lines, Cathay Pacific and Celebrity Cruises have trusted us to provide solutions from high-speed broadband internet to movies, television and games.

About Anuvu

For over a decade, our clients in aviation and maritime have used our technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world. Brands such as Southwest Airlines, Norwegian Cruise Lines, Cathay Pacific and Celebrity Cruises have trusted us to provide solutions from high-speed broadband internet to movies, television and games.

Our team of global experts take pride in providing clients what they need today while creating a strategic road map for tomorrow through reliable, scalable, and affordable content and connectivity solutions designed to meet the ever-changing technology needs of our clients' passengers and guests.

Be Part of the Movement

Anuvu is embarking on a new chapter with a new story to tell. As one of the leading providers of high-speed connectivity and entertainment solutions for worldwide mobility markets, we deliver what customers need today, while remaining flexible and future-focused.

Role Summary

This is a rare opportunity to own one of our most high-profile strategic partnerships: Delta Air Lines. The Account Director will be the face of Anuvu to Delta, building a long-term relationship with one of the world's premier airlines and driving the growth of this flagship account. The incumbent will own the Delta portfolio end-to-end, developing new business from within the account and actively seeking new sales opportunities.

Location: This role will be on a hybrid work arrangement, with time balanced between the client and home.

What You’ll Be Doing

• Provide our clients with the best customer experience in the industry
• Will be the primary contact for all customer account management matters, including content selection & service delivery.
• Build and maintain strong, long-lasting relationships.
• Negotiate contracts and close agreements that maximize revenue and margin.
• Ensure the timely and successful delivery of our solutions according to customer needs, objectives and SLA's.
• Maintain account management plans and develop a solution orientated approach to drive account growth.
• Develop and coach new members of the team.
• Clearly communicate the progress of initiatives to internal and external stakeholders.
• Maintain a strong industry network to leverage sales opportunities.
• Source, analyze and share competitor intelligence, market data and industry trends for their airlines.
• Exemplify the company core values and behaviours.
• Delivercontinuous improvementefficiencies.
• Coach and develop a diverse and inclusive team.
• Provide general leadership support across your location and the wider teams.
• Ensureregular, relevant and effective communication with key stakeholders, across the function and throughout the department.

Expectations

• Flexibility to attend meetings outside of standard working hours and travel as required.

What We’re Looking For

• Management of accounts with revenue of $1m plus
• Managing teams (directly or indirectly), within a matrix organization
• Commercial & financial acumen
• Commercial negotiation and / or legal contracting experience

This Might Be the Right Place if You…

• Are a team fit; can help advance ourglobal, inclusive culture
• Are self-starter who likes to roll up your sleeves and take initiativewith minimaldirection
• Can think about tomorrow, while getting your work done today
• Are a collaborative teamplayer; primary audience will be internal teams
• Are curious and open to learning and finding new solutions
• Are able to provide and accept feedback in a constructive manner
• Are organized, have strong communication skills, and do whatever it takes to get things done

The Benefits Of Working Here

A career with Anuvu is a unique opportunity to grow your knowledge and skills within a casual culture that thrives on collaboration and innovation.

In addition to a providing an outstanding work environment, we offer competitive benefits including medical, dental, vision, paid time off, 401k, disability and life insurance, flexible scheduling, pet insurance, employee assistance, and discounts on gym membership, concerts, amusement parks, hotels, and more!

• medical
• dental
• vision
• paid time off
• 401k
• disability and life insurance
• flexible scheduling
• pet insurance
• employee assistance
• discounts on gym membership, concerts, amusement parks, hotels, and more!

Advanced | Agile | Applied

Anuvu is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Let Innovation Move You.