Account Development Representative (New Jersey)

Crown World; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

Crown World is seeking a field sales professional to expand our dental office client base across an assigned geographic territory. You will prospect in-person, build lasting relationships, and work with our lab and management teams to provide tailored solutions and drive growth.

The role requires strong product knowledge, excellent communication, and the ability to travel up to 90% with a valid driver's license. The position includes an uncapped bonus plan in addition to base salary.

Qualifications

• High School diploma or equivalent.
• 1+ year field sales experience; dental sales preferred.
• Valid Driver's License; 90% travel expected.

Responsibilities

• Solicits dental offices in-person to generate new business in assigned territory.
• Maintain prospecting activity to meet KPI targets.
• Network with customers to cross-sell and upsell products for retention and growth.
• Maintain up-to-date customer records, including names and addresses, and drill down to details like pickup/drop-off times.
• Prepare and maintain sample boxes and marketing materials for distribution.

Skills

Prospecting

Relationship building

Cross-selling

Communication

Product knowledge

Time management

Education

High School diploma

Job description

Essential Functions :

• Receives customer leads from management and/or sales support team. Reviews list and solicits dental offices in-person to generate new business in assigned geographic territory based on lead list provided.
• Maintains a consistent high level of prospecting activity in order to achieve or exceed daily, weekly and monthly Key Performance Indicators (KPI).
• Networks with existing customers, in-person and via phone, to cross-sell and/or upsell products, understand customer needs, concerns, and/or requirements regarding cases; conveys information to lab to provide better quality service.
• Builds and maintains strong customer relationships through calls and visits, understands needs, offers solutions, shares feedback with the lab, and ensures satisfaction to support retention and growth.
• Networks with existing customers, in-person and via phone, to cross-sell and/or upsell products,
• Maintains strong knowledge of products, pricing, and promotions, using technical expertise and sales strategies to present solutions, communicate updates, and support customers with treatment and restorative options.
• Ensures databases are current and updated with accurate information such as customer name and full address, individual dentist name (if applicable), pick-up/drop-off times, dates of canvassing efforts, anticipated route for given workday.
• Prepares and maintains sample boxes and marketing materials, ensuring catalogs, price guides, and company resources are clean, organized, and up to date for customer distribution.
• Maintains cleanliness of company vehicle, both exterior and interior; washes, waxes, and vacuums.
• Maintains credit card receipts throughout month; reports and reconciles receipts with Accounting at end of month.
• Picks-up and delivers dental cases as needed or in conjunction with a sales call.
• Performs other related duties and projects as business needs require at direction of management.

Education and Experience:

• High School diploma or equivalent.
• Minimum one (1) year of experience in field sales, dental sales preferred not required
• Previous sales experience required.
• Valid Driver's License, position requires 90% travel

Pay Range: $45,000 -$65,000/yr + incentive uncapped bonus plan