Account Development Representative

Normine Lombard; Monon (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off

Paid holidays

401(k)

Job summary

Normine Lombard in Indiana is seeking an energetic professional to grow from a customer-facing role into a sales position. You'll start with an existing book of business and communicate with customers by phone, email, and at trade shows.

The ideal candidate has experience in customer service or inside sales, with strong communication, organization, and relationship-building skills, and a willingness to learn and take on increasing responsibility.

Qualifications

• Experience in customer service or inside sales
• Strong written and verbal communication skills
• Ability to build relationships and identify opportunities
• Organized with good follow-up and responsibility

Responsibilities

• Manage and support an existing book of business
• Build strong relationships with current customers
• Identify opportunities to grow existing accounts
• Reach out to prospective customers and develop new business
• Respond to customer questions via phone, email, and live chat
• Learn to conduct needs-based sales conversations and recommend solutions
• Follow up on leads and opportunities
• Participate through the sales process from initial contact to order
• Enter orders and maintain customer information
• Contribute to sales promotions and account-growth strategies
• Work toward individual and team sales goals
• Attend approximately 3-5 trade shows per year to meet customers and develop new business

Skills

Customer service

Inside sales

Account support

Sales coordination

Communication

Relationship building

Organization

Problem solving

Proactivity

Account management

Job description

A growing consumer products company is looking for an energetic, motivated professional who is ready to take the next step in their career.

This is an ideal opportunity for someone currently working in customer service, inside sales, account support, sales coordination, or a similar customer-facing role who wants more responsibility, greater ownership of customer relationships, and the opportunity to grow into a true sales position.

You don't need to come in with years of outside sales experience or a long list of closed deals. We're looking for someone who knows how to communicate with customers, solve problems, stay organized, build relationships, and spot opportunities. We'll provide the opportunity to take those skills to the next level.

About the Company

Our client is an established, family-owned consumer products company with a well-known product line sold to customers across the country. The company has experienced significant growth over the past several years and continues to expand its product assortment, customer base, and team.

This is a fast-paced, entrepreneurial environment where employees have the opportunity to make a visible impact. The company values people who take initiative, enjoy working with customers, and want to grow personally and professionally as the business continues to expand.

What You'll Do

You'll start with an existing book of business and work with customers through phone, email, trade shows, and other communication channels. From there, you'll learn how to identify opportunities, expand accounts, develop new relationships, and contribute directly to company growth.

Responsibilities include:

• Manage and support an existing book of business
• Build strong relationships with current customers
• Identify opportunities to grow existing accounts
• Reach out to prospective customers and develop new business
• Respond to customer questions via phone, email, and live chat
• Learn to conduct needs-based sales conversations and recommend appropriate solutions
• Follow up on leads, opportunities, and customer requests
• Participate throughout the sales process, from initial conversation through order
• Enter orders and maintain accurate customer and contact information
• Help develop sales promotions and account-growth strategies
• Work toward individual and team sales goals
• Attend approximately 3-5 trade shows per year to meet customers and develop new business

Who We're Looking For

We're interested in someone who is ready for more.

You may currently be working in customer service and find yourself naturally looking for ways to increase an order or solve a bigger customer problem. You might be an inside sales representative who is ready to own accounts rather than simply support them. Or you may be a sales coordinator who wants the opportunity to move into a more customer-facing, revenue-generating role.

The right person will bring:

• Experience in customer service, inside sales, account support, sales coordination, or another customer-facing role
• Excellent written and verbal communication skills
• A genuine interest in sales and business development
• Strong organizational and follow-up skills
• Confidence communicating with customers by phone and email
• A proactive, "take charge" approach to solving problems
• The ability to work independently while also being part of a team
• Energy, accountability, and a willingness to learn
• The ability to identify customer needs and recommend solutions
• A desire to grow professionally and take on increasing responsibility

Previous sales experience is helpful, but we are equally interested in someone with strong customer-facing experience who is ready to develop into a successful salesperson.

Why This Role?

This isn't a position where you'll simply answer customer questions or enter orders all day. It's an opportunity to take the customer skills you've already developed and learn how to turn those relationships into business growth.

For the right person, this can be a natural progression from customer service or inside sales into account management and business development, with the opportunity to grow alongside the company.

• Medical, dental, and vision benefits
• Generous paid time off
• Paid holidays
• 401(k)
• Supportive, team-oriented work environment
• Minimal travel
• Good work/life balance
• Opportunity for professional growth and increased responsibility