Account Coordinator

CAG BRANDS, INC.; Walled Lake (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

CAG Brands is seeking a motivated inside sales/support professional to join our Michigan team. You will learn the promotional products and branding business, support existing client programs, and assist with projects while developing knowledge of products, suppliers, systems, and clients.

As you learn, you will gradually take on more inside sales, client development, and account management responsibilities, with the goal of moving into an Account Executive/Sales role.

Qualifications

• Bachelor’s degree preferred but will consider the right candidate.
• Microsoft Office skills, particularly Excel.
• Strong communication and interpersonal skills.
• Knowledge of Adobe Illustrator is a plus, but not required.
• Promotional products experience is not required.

Responsibilities

• Work closely with key account salespeople to support their clients and programs.
• Help prepare proposals, presentations, product ideas, samples, and client materials.
• Research products and suppliers to find creative solutions for clients.
• Help manage projects and ensure that they are on schedule.
• Coordinate with suppliers and internal team members to make sure every detail is handled.
• Help ensure orders are accurate and shipped on time.
• Communicate with current and prospective clients.
• Help identify opportunities to grow existing client programs.
• Learn how to ask questions, uncover client needs, and recommend solutions.
• Determine which new product offerings should be shown to specific clients.

Skills

Excel

Communication

Interpersonal skills

Adobe Illustrator

Promotional products experience

Education

Bachelor's degree

Tools

Adobe Illustrator

Job description

You’ll start by working alongside CAG Brands’ key account sales team - learning the promotional products and branding business, supporting existing client programs, and assisting with projects while developing your knowledge of products, suppliers, systems, and clients.

As you learn the business, you will gradually take on more inside sales, client development, and account management responsibilities, with the goal of moving into an Account Executive/Sales role.

We’ll teach you the business. You bring the drive, curiosity, and desire to succeed.

ABOUT CAG BRANDS

CAG Brands is a creative branding company behind some of the largest and most successful employee apparel and promotional product programs in the country. For more than three decades, we’ve helped companies of all sizes create products and apparel that bring their brands to life.

WHAT YOU’LL DO

• Work closely with key account salespeople to support their clients and programs.
• Help prepare proposals, presentations, product ideas, samples, and client materials.
• Research products and suppliers to find creative solutions for clients.
• Help manage projects and ensure that they are on schedule.
• Coordinate with suppliers and internal team members to make sure every detail is handled.
• Help ensure orders are accurate and shipped on time.
• Communicate with current and prospective clients.
• Help identify opportunities to grow existing client programs.
• Learn how to ask questions, uncover client needs, and recommend solutions.
• Determine which new product offerings should be shown to specific clients.

Become an Expert in Your Role

• Develop a strong understanding of the branding process including decoration techniques, materials, fabrics, and capabilities.
• Learn CAG Brands’ consultative approach to selling.
• Build strong product and supplier knowledge.
• Take ownership of projects and see them through to completion.
• Become the person the team can rely on to know the details, solve problems, and get things done.
• Look for ways to improve processes and make the client experience better.

WHAT WE’RE LOOKING FOR

We’re looking for someone who is:

• Proactive and self-motivated - you see what needs to be done and act.
• Urgent - you understand that deadlines matter and don’t wait until tomorrow to solve today’s problem.
• Detail-oriented - you take your role as the last person to sign off on a project seriously and check to ensure that everything is correct.
• Collaborative - you enjoy working with clients, suppliers, and colleagues to get the job done.
• Curious and eager to learn - you want to become an expert and seek to learn new things.
• A problem-solver - you can think critically and on your feet when something doesn't go according to plan.
• Accountable - you own your work and take accountability for your actions.
• Organized - you are comfortable managing multiple projects with competing priorities without losing track of the details.
• Confident and personable - you enjoy interacting with people and building relationships.

QUALIFICATIONS

• Bachelor’s degree preferred but will consider the right candidate.
• Microsoft Office skills, particularly Excel.
• Strong communication and interpersonal skills.
• Knowledge of Adobe Illustrator is a plus, but not required.
• Promotional products experience is not required.

THE RIGHT PERSON FOR CAG BRANDS

You don't need to know the promotional products business when you start. We will teach you.

What we’re looking for is someone who takes ownership, moves with urgency, pays attention to the details, works well with others, and wants to become an expert in what they do.

You’ll have the opportunity to learn from experienced account directors, build your knowledge and confidence, and develop your sales skills.