Account Coordinator

eTrigue Corp.; San Jose (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

eTrigue Corp. in San Jose, California is seeking a motivated Account Coordinator to join their dynamic team. The role involves supporting clients in various tech industries by managing lead generation campaigns and ensuring high standards in communications. Ideal candidates are detail-oriented with a strong background in marketing or communications.

This entry-level position offers growth opportunities while working with established brands, requiring strong interpersonal skills and the ability to work under pressure.

Qualifications

• Completed an AA or BA/BS degree in related field or comparable experience.
• Develop deep relationships with clients to maintain assets long-term.
• Ability to work independently and as part of a team.

Responsibilities

• Handle client onboarding, scheduling, and communication.
• Create and implement demand generation programs for clients.
• Proofread and edit client content and documents.
• Prepare client correspondence and reporting.
• Support the sales team with various tasks.

Skills

Customer Service

Presentation Skills

Copywriting

Problem-solving

Team Collaboration

Education

AA or BA/BS degree in Communications, Marketing, Business Studies, Public Relations, Media or English

Tools

ClickUp

Excel

PowerPoint

Salesforce

Webex

Microsoft Teams

Job description

We are seeking driven and dependable individuals who want to work with well‑run companies in fast‑growing markets helping them promote, market, and generate awareness for their unique and proprietary technology. You will be part of a team that generates measurable returns for B2B sales and marketing organizations.

This is a great opportunity to join an established marketing and software company in a rapidly growing market space. To be successful in this role you must be hands on, persistent, and able to overcome challenges with tight deadlines. You need to be a quick learner who can become an expert on our Software as a Service (SaaS) Demand Generation platform and our marketing services offerings. In this role you will need to communicate both directly and as part of a team, with accomplished executives in high‑tech businesses, to coordinate, create and deploy lead generation programs promoting their products, services and solutions.

We are looking for Account Coordinators who always have their eye on the ball, can handle pressure deadlines and can quickly prioritise challenges to deliver consistent positive outcomes for a worldwide client base. You will be part of an on‑site team, working with clients across a broad spectrum of tech industries, responsible for onboarding, proofing, and launching lead generation campaigns from start to finish.

Responsibilities

• Be dependable.
• Take on a program champion role in client account onboarding, setup, scheduling, coordination and communications, leveraging the ClickUp workflow toolset.
• Develop presentation skills to lead or support new client onboarding and sales team training sessions.
• Create and implement demand generation programs on behalf of clients, including checking quality of client‑provided lists, managing campaign setup and execution, and coordinating internal implementation.
• Proofread and edit client or company creative content and documents.
• Write light copy for client and company projects (responsibilities will grow with experience).
• Create content, emails and landing pages to support client campaigns.
• Support clients with reporting, presentation preparation and record keeping.
• Prepare client correspondence, bi‑weekly reporting and schedules, and maintain ongoing communications in a timely, professional and ethical manner.
• Support the company sales team.
• Become proficient in ClickUp, Excel, PowerPoint, Salesforce, Webex, eTrigue, BullsEye!, Microsoft Teams, GoToWebinar, Chime, Zoom and RingCentral.
• Maintain accurate contact, client and prospect entries at all times.
• Maintain a professional, service‑oriented, approachable attitude.
• Possess a positive attitude.
• Be a dependable and accountable part of the team that others can rely on to complete tasks, roles and commitments.

Qualifications

• Completed an AA or BA/BS degree in Communications, Marketing, Business Studies, Public Relations, Media or English, or comparable experience in a similar field.
• Develop deep relationships with clients, maintaining the client asset for the long term.
• Work independently and within a team environment.
• Problem‑solve and respond to clients in a timely fashion (immediate to same day).

This is an entry‑level role with room for growth based on your skill set. You will work on well‑established brands that have very high standards for professionalism. We take our positions seriously and are looking for individuals who are like‑minded and motivated to contribute to our team.