Sr. Account Manager- Promo Industry

LeaderPromos Marketing Agency; Columbus (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive benefits

Opportunities for career growth

Contributions to sustainability

Job summary

LeaderPromos Marketing Agency is seeking an Account Manager to drive growth within key global enterprise accounts. This role involves partnering directly with clients to understand their objectives, developing promotional solutions, and cultivating relationships to expand business.

You will provide expert guidance, manage the sales order process, and ensure exceptional client service by collaborating with various teams. The ideal candidate should have a Bachelor’s degree and strong skills in branded merchandise and client relationship management.

Qualifications

• Deep understanding of branded merchandise, encompassing hard/soft goods.
• Proven ability to hunt for new business and build strong client relationships.
• Detail-oriented and able to manage multiple projects effectively.

Responsibilities

• Provide expert guidance to clients on branded merchandise strategies.
• Conduct quarterly business reviews to analyze account performance.
• Collaborate with Global Enterprise Account Coordinators.

Skills

Branded merchandise knowledge

Client relationship building

Sales strategies

Microsoft Office Suite

CRM platforms experience

Organization and time management

Presentation skills

Adaptability

Education

Bachelor’s degree in Marketing, Communications, or Business

Tools

Salesforce

HubSpot

Monday.com

Canva

Job description

Account Manager – Sales Representative

LeaderPromos Marketing Agency, an innovative force in the promotional marketing industry (PPAI #20, ASI Top 40), offers custom branded products that drive brand visibility. Our strategic, collaborative approach involves deeply understanding our clients' brands and marketing goals to create tailored solutions that not only meet but exceed their expectations.

As an Account Manager, you'll drive growth within LeaderPromos' key global enterprise accounts. This includes partnering directly with clients to understand their business objectives, identify their unique needs, and develop innovative, brand‑aligned promotional solutions. You'll expand our contractual business by cultivating relationships with existing stakeholders, identifying and engaging new stakeholders, and managing the sales order process for seamless execution.

Be a Leader Every Day

LeaderPromos Marketing Agency is a certified woman‑owned, and B‑Corp certified agency dedicated to supporting its team, investing in the environment and communities, and partnering with clients on their sustainability journeys. We foster a rewarding company culture focused on individual growth and success through targeted training, competitive benefits and promotional opportunities. We strive to foster an environment where all staff can bring their whole selves to work, by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.

Core Responsibilities

• Provide expert guidance to clients on branded merchandise strategies.
• Cultivate relationships within key business areas to expand account integration and drive growth.
• Proactively identify key stakeholders within assigned accounts to understand their current and future promotional needs.
• Conduct quarterly business reviews to analyze account performance and uncover new sales opportunities.
• Leverage LeaderPromos' preferred supplier network to source products and recommend promotional solutions aligned with client branding and marketing objectives.
• Maintain meticulous CRM records of all sales activities, including opportunities, presentations, quotes, and orders.
• Ensure client satisfaction through consistent follow‑up on quotes, samples, and orders.
• Collaborate with Global Enterprise Account Coordinators to execute client projects within SLAs, delivering exceptional customer service.
• Provide strategic oversight and guidance for e‑commerce webstores in partnership with the program team.
• Manage client expectations throughout the web program strategies.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business or related field.
• Deep understanding of branded merchandise, encompassing hard/soft goods and decoration techniques, and effective sales strategies.
• Proven ability to hunt for new business and build strong client relationships (Sales Navigator,...)
• Proficient in Microsoft Office Suite.
• Experienced with a variety of CRM platforms, such as Salesforce, HubSpot, CommonSKU, and ESP.
• Highly organized and adept at prioritization and time management, utilizing tools like Monday.com.
• Detail‑oriented and able to manage multiple projects effectively.
• Thrives in a fast‑paced, team‑oriented environment.
• Excellent presentation and communication skills, including experience with tools like Canva, Gemini, Copilot, and ChatGPT.
• Adaptable to both independent and collaborative work styles.

Opportunities

• Make a measurable impact on a growing, purpose‑driven organization.
• Influence executive‑level sustainability strategy.
• Work alongside passionate and collaborative teammates.
• Help shape the future of responsible business within our industry.
• Grow your career while contributing to meaningful environmental and social outcomes.

For more than 30 years, LeaderPromos has helped organizations build stronger brands through creative, purposeful promotional solutions. Today, we continue to raise the bar—not only through innovation and service excellence, but through our commitment to responsible business.

LeaderPromos is an equal opportunity employer and values diversity. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender expression, national origin, age, disability, veteran status, or genetic information. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.