Account Coordinator

AI Digital; United States; Remote; USD 50,000 - 80,000; Full time

Benefits offered by this job

Fully remote work

Job summary

AI Digital is seeking a Client Services Specialist to manage and grow multiple client relationships, ensuring deliverables are completed on time and campaign performance is communicated clearly.

You will act as the liaison between clients and our Ad Operations team from onboarding through campaigns, review reports with a keen eye for detail, and anticipate client needs while juggling several complex campaigns. This is a fully remote US-based role with opportunities for growth.

Qualifications

• Bachelor's degree in a relevant field.
• 1–2 years of advertising/marketing industry experience.
• Proficient with Google Suite and project management tools.
• Proactive, organized, and able to handle time pressure.

Responsibilities

• Manage and grow multiple client relationships, ensuring deliverables are completed on time and communicating campaign performance, insights and recommendations.
• Function as a liaison between clients and our Ad Operations team from onboarding/launch and throughout campaigns.
• Review and deliver reporting with a keen eye for details.
• Anticipate and address client needs and concerns.
• Ability to multitask and manage multiple complex campaigns effectively.
• Work closely with internal teams to support client success.
• Contribute to growth and development of the Client Service team and the company.

Skills

1–2 years ad/marketing experience

Proactive attitude

Time pressure management

Excellent organization

Team and independent work

Multitasking

Education

Bachelor's degree

Tools

Google Workspace

Project management tools

Job description

What You'll Do

• Manage and grow multiple client relationships, ensuring deliverables are completed on time and communicating campaign performance, insights and recommendations.
• Function as a liaison between your clients and our Ad Operations team from onboarding/launch and throughout the entirety of campaigns.
• Review and deliver reporting – having a keen eye for details.
• Anticipate and address client needs and concerns (ideally before they arise).
• Ability to multitask and manage multiple complex campaigns effectively.
• Work closely with our internal teams, utilizing them as a resource for your clients’ success.
• Contribute to the growth and development of the Client Service team and the company as a whole.

Must-have

• Relevant Bachelor's degree.
• 1-2 years experience in the Advertising/Marketing industry.
• Working knowledge of Google Suite (Gmail, Calendar, Drive, Docs, Sheets, Forms, Slides) and project management tools/apps.
• A proactive and eager attitude.
• Ability to cope with a varied volume of work and occasional time pressure.
• Excellent organizational skills – always two steps ahead.
• Ability to work well independently and in a team environment.

What You Get

• Competitive salary.
• Work from anywhere: Fully remote to suit your lifestyle.
• Unlimited PTO that we actually encourage you to use—for adventures, recovery, or just because.
• Growth-focused environment: Access to learning resources and clear pathways for growth.
• Fun team events: From virtual pasta-making to yoga sessions, we make remote feel close.
• A culture of trust: We cut the red tape — open talk, ownership, and getting things done together. Results over rules, always.

Hiring Flow

• Screening Interview (45 minutes): Initial conversation with a recruiter.
• Test Assignment (3 days): A task designed to evaluate your technical skills.
• Team Interview (up to 45 minutes): A meeting with your potential Team Lead to assess team fit and discuss role-specific responsibilities, expectations and workflows.
• Interview with VP of Client Service (30 minutes): A strategic conversation focused on your approach to client relationships, leadership experience, and alignment with our vision.
• Offer: If successful, you’ll receive an offer to join our team.

Location & Eligibility

This role is open to applicants based in the United States.

Please note that we’re unable to consider applications from outside the US.