Account Coordinator

AI Digital; United States; Remote; USD 60,000 - 75,000; Full time

Job summary

AI Digital in the United States is seeking a proactive Client Services professional to manage and grow client relationships, ensuring deliverables are met on time and campaigns are accompanied by clear performance insights.

The role acts as the bridge between clients and our Ad Operations team from onboarding through campaign execution, with a sharp eye for reporting details and a collaborative approach to drive client success.

Qualifications

• Bachelor's degree in Advertising/Marketing or related field.
• 1–2 years of experience in Advertising/Marketing.
• Proficiency with Google Suite and project management tools.
• Strong communication and organizational skills.
• Able to multitask and work under time pressure.
• Collaborative team player with proactive attitude.

Responsibilities

• Manage and grow multiple client relationships, ensuring timely deliverables and communicating performance insights.
• Serve as liaison between clients and Ad Operations from onboarding through campaigns.
• Review and deliver reporting with meticulous attention to detail.
• Anticipate and address client needs and concerns.
• Multitask and manage multiple complex campaigns effectively.
• Collaborate with internal teams to support client success.
• Contribute to growth and development of the Client Service team and the company.

Skills

Client relationship management

Campaign management

Time management

Communication

Team collaboration

Education

Bachelor's degree

Tools

Google Suite

Project management tools/apps

Job description

• Manage and grow multiple client relationships, ensuring deliverables are completed on time and communicating campaign performance, insights and recommendations.

• Function as a liaison between your clients and our Ad Operations team from onboarding/launch and throughout the entirety of campaigns.

• Review and deliver reporting – having a keen eye for details.

• Anticipate and address client needs and concerns (ideally before they arise).

• Ability to multitask and manage multiple complex campaigns effectively.

• Work closely with our internal teams, utilizing them as a resource for your clients’ success.

• Contribute to the growth and development of the Client Service team and the company as a whole.

• Relevant Bachelor's degree.

• 1-2 years experience in the Advertising/Marketing industry.

• Working knowledge of Google Suite (Gmail, Calendar, Drive, Docs, Sheets, Forms, Slides) and project management tools/apps.

• A proactive and eager attitude.

• Ability to cope with a varied volume of work and occasional time pressure.

• Excellent organizational skills – always two steps ahead.

• Ability to work well independently and in a team environment.