Account Coordinator

KC Store Fixtures; Kansas City (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

A retail solutions company based in Kansas City is seeking an Account Coordinator to manage accounts and provide exceptional customer service. Responsibilities include coordinating product samples, updating sales reports, and assisting in sales presentations. Ideal candidates will have experience in account coordination or sales, knowledge of NetSuite, and strong proficiency in Microsoft Office. Excellent communication and time management skills are essential for success in this role.

Qualifications

• Account Coordinator or Sales experience preferred.
• Experience with NetSuite is a plus.
• Strong understanding of Microsoft Office tools is required.
• Ability to multitask across multiple projects.

Responsibilities

• Provide high-level customer service to partners.
• Coordinate product samples and presentations.
• Assist in designing sales presentations for vendors.
• Update sales reports for vendors and customers.
• Work with vendors to obtain product specs.
• Manage product listings on the company website.

Skills

Account Coordinator or Sales experience

Experience with NetSuite

Strong understanding of Microsoft Office (Outlook, Excel, Word, Powerpoint)

Strong verbal, written, and interpersonal skills

Efficient time management skills

Ability to work independently and within a team environment

Job description

Job Description

This position will help manage KCSF accounts by supporting Sales, Customers, and Vendors while maintaining KCSF organizational strategies, goals, policies, and processes.

Responsibilities

• Provide a high-level customer service to our partners
• Coordinate product samples and presentation materials
• Assist in the design and development of sales presentations to support sales and business reviews with vendors and customers
• Update weekly, monthly, annual sales reports for vendors and customers
• Ability to track and analyze sales and market trends
• Track inventory demand and develop forecast recommendations to improve overall inventory trends
• Work closely with vendors and customers to obtain product specs and images
• Continued education for all retail accounts
• Collaborate with Sales on a regular basis
• Assist Sales with administrative support and coordinate various functions to meet deadlines
• Create and manage sales orders and shipments between vendors and customers
• New product setups
• Help to manage product listings on the company website and other retail platforms
• Participate in customer visits to access trends, competition, recommendations, and product performance (would be occasional frequency)

Qualifications / Skills

• Account Coordinator or Sales experience preferred
• Experience with NetSuite
• Vendor account portal knowledge a plus
• Strong understanding of Microsoft Office (Outlook, Excel, Word, Powerpoint)
• Action, detail-oriented, and solution-oriented
• Ability to work with ambiguity
• Efficient time management skills
• Strong verbal, written, and interpersonal skills
• Excellent oral and written communication skills
• Ability to multitask on many projects at a time
• Ability to learn and take initiative within the role
• Ability to work independently and within a team environment