Account Coordinator

KC Fixture & Display, Inc.; Kansas City (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

KC Fixture & Display, Inc. is seeking an Account Coordinator to manage accounts by supporting sales and maintaining organizational processes. The ideal candidate will provide high-level customer service, coordinate product presentations, and support sales with reporting. Strong experience in Microsoft Office and familiarity with NetSuite are preferred. This role offers opportunities for independent and collaborative work and requires excellent communication and multitasking abilities.

Qualifications

• Account Coordinator or Sales experience preferred.
• Experience with NetSuite is required.
• Strong understanding of Microsoft Office (Outlook, Excel, Word, Powerpoint).
• Excellent verbal and written communication skills.

Responsibilities

• Provide high-level customer service to our partners.
• Coordinate product samples and presentation materials.
• Assist in design and development of sales presentations.
• Update sales reports for vendors and customers.
• Track and analyze sales and market trends.
• Develop forecast recommendations to improve inventory trends.
• Work closely with vendors and customers for product specs.
• Collaborate with Sales regularly.
• Assist Sales with administrative support and various functions.
• Create and manage sales orders and shipments.
• Help manage product listings on the company website.
• Participate in customer visits for product performance assessment.

Skills

Account Coordinator or Sales experience preferred

Experience with NetSuite

Vendor account portal knowledge

Strong understanding of Microsoft Office

Action, detail-oriented, and solution-oriented

Ability to work with ambiguity

Efficient time management skills

Strong verbal, written, and interpersonal skills

Excellent oral and written communication skills

Ability to multitask on many projects

Ability to learn and take initiative

Ability to work independently and within a team

Tools

Microsoft Office (Outlook, Excel, Word, Powerpoint)

NetSuite

Job description

Job Description

This position will help manage KCSF accounts by supporting Sales, Customers, and Vendors while maintaining KCSF organizational strategies, goals, policies, and processes.

Responsibilities

• Provide a high-level customer service to our partners


• Coordinate product samples and presentation materials


• Assist in the design and development of sales presentations to support sales and business reviews with vendors and customers


• Update weekly, monthly, annual sales reports for vendors and customers


• Ability to track and analyze sales and market trends


• Track inventory demand and develop forecast recommendations to improve overall inventory trends


• Work closely with vendors and customers to obtain product specs and images


• Continued education for all retail accounts


• Collaborate with Sales on a regular basis


• Assist Sales with administrative support and coordinate various functions to meet deadlines


• Create and manage sales orders and shipments between vendors and customers


• New product setups


• Help to manage product listings on the company website and other retail platforms


• Participate in customer visits to access trends, competition, recommendations, and product performance (would be occasional frequency)

Qualifications / Skills

• Account Coordinator or Sales experience preferred


• Experience with NetSuite


• Vendor account portal knowledge a plus


• Strong understanding of Microsoft Office (Outlook, Excel, Word, Powerpoint)


• Action, detail-oriented, and solution-oriented


• Ability to work with ambiguity


• Efficient time management skills


• Strong verbal, written, and interpersonal skills


• Excellent oral and written communication skills


• Ability to multitask on many projects at a time


• Ability to learn and take initiative within the role


• Ability to work independently and within a team environment