Account Coordinator

ADP; Ankeny (IA); On-site; USD 48,000 - 55,000; Full time

Job summary

Chicago Tube and Iron Company is seeking a detail-oriented professional to assist with day-to-day handling of customer accounts, including order processing and account maintenance. The role emphasizes building relationships and confidentiality in handling customer information.

Responsibilities include answering calls, processing quotes, converting quotes to orders, and coordinating with vendors and account managers.

Qualifications

• College education in a business-related field is preferred.
• Proficiency in Microsoft Office and Outlook.
• Must enjoy developing relationships with new people and maintaining confidentiality.

Responsibilities

• Answer incoming phone calls from customers.
• Process quotes in the ERP system and send to customers.
• Convert quotes into orders.
• Identify and source buys with vendors.
• Input laser and quote requests and orders.
• Enter purchase orders with vendors.
• Input material return authorizations as needed.
• Follow up on quotations with customers.
• Communicate with account managers about accounts.
• Attend monthly sales training meetings.

Skills

Customer service

Communication

Relationship building

Attention to confidentiality

Education

Business-related college degree

Tools

ERP system

Microsoft Office

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $48,000.00 To $55,000.00 Annually

Chicago Tube and Iron Company is a leader in the metals distribution and fabrication industry. We are an established company with an impressive record of profitability and growth.

Assists with the day-to-day handling of customer accounts with regard to order processing, order solicitation, and general account maintenance.

Essential Duties and Responsibilities:

• Answer incoming phone calls from customers
• Process quotes in the ERP system and send to customers
• Convert quotes into orders
• Identify and source buy outs with appropriate vendors
• Input laser and Owatonna quote requests and orders
• Enter purchase orders with vendors
• Input material return authorizations if necessary
• Follow up on quotations made to customers
• Communicate with account managers regarding accounts
• Attend monthly sales training meetings

Position Requirements:

• College education is preferred in a business related field
• This position requires proficiency in Microsoft Office and Outlook.
• Must enjoy working with and developing relationships with new people
• Must maintain confidentiality regarding customer account specifics

EQUAL OPPORTUNITY EMPLOYER

Focus On Diversity

We believe cultivating an inclusive workplace where employee belonging and empowerment are foundational to everything we do. The unique insights and experiences of our diverse teams are what fuel our safe, profitable growth.