Account Coordinator

Chicago-Tube-; Romeoville (IL); On-site; USD 50,000 - 55,000; Full time

Job summary

Chicago Tube & Iron is seeking an Account Coordinator to join our sales and account management team. You will support existing customers, process quotes and orders, and help identify opportunities to grow new business while learning the steel industry from experienced colleagues.

This role offers hands-on experience with purchasing, order management, and customer service in a professional office setting. Candidates should be organized, communicative, and eager to develop relationships with

Qualifications

• College education in business or a related field is preferred.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Strong communication and organizational skills.
• A customer‑focused mindset and a genuine interest in building relationships.
• Ability to manage multiple priorities and follow through on details.
• Professional judgment and the ability to maintain confidentiality regarding customer and account information.
• A willingness to learn, ask questions, and grow within the organization.

Responsibilities

• Answer incoming customer calls and assist with account needs.
• Prepare and process customer quotes through our ERP system.
• Convert approved quotes into customer orders.
• Follow up with customers on outstanding quotations.
• Identify and source buy-out materials through appropriate vendors.
• Enter purchase orders and coordinate with vendors.
• Process Laser and Owatonna quote requests and orders.
• Prepare Material Return Authorizations when needed.
• Communicate regularly with Account Managers regarding customer accounts, orders, and opportunities.
• Participate in monthly sales training meetings.
• Assist with additional sales and customer service responsibilities as needed.

Skills

Microsoft Word

Excel

Outlook

Education

College degree in business or related field

Tools

Microsoft Word

Excel

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $50,000.00 To $55,000.00 Annually

Build relationships. Learn the business. Grow your career.

Chicago Tube & Iron is looking for anAccount Coordinator to join our team! This is an excellent opportunity for someone who enjoys working with people, staying organized, and learning how a successful sales and account management operation works from the inside.

In this role, you’ll work closely with our Account Representatives to support existing customers, process orders and quotes, and help identify opportunities to grow new business. You’ll gain hands-on experience with customer accounts, purchasing, order management, and sales support while learning the steel industry from an experienced team.

What You’ll Do

Answer incoming customer calls and assist with account needs.

Prepare and process customer quotes through our ERP system.

Convert approved quotes into customer orders.

Follow up with customers on outstanding quotations.

Identify and source buy-out materials through appropriate vendors.

Enter purchase orders and coordinate with vendors.

Process Laser and Owatonna quote requests and orders.

Prepare Material Return Authorizations when needed.

Communicate regularly with Account Managers regarding customer accounts, orders, and opportunities.

Participate in monthly sales training meetings.

Assist with additional sales and customer service responsibilities as needed.

What We’re Looking For

College education in business or a related field is preferred.

Proficiency withMicrosoft Word, Excel, and Outlook.

Strong communication and organizational skills.

A customer‑focused mindset and a genuine interest in building relationships.

Ability to manage multiple priorities and follow through on details.

Professional judgment and the ability to maintain confidentiality regarding customer and account information.

A willingness to learn, ask questions, and grow within the organization.

Why This Role?

If you’re interested in building a career insales, account management, customer service, or the metals industry, this position provides a great foundation. You’ll work directly with customers, vendors, Account Representatives, and other areas of the business while developing the skills needed to take on greater responsibility over time.

This position works in a professional office environment with no unusual physical or environmental demands.

Join Chicago Tube & Iron

At Chicago Tube & Iron, we’ve built our reputation on Consistent, Reliable, Customer Service. We’re looking for someone who wants to learn the business, contribute to a strong team, and build lasting customer relationships.

EQUAL OPPORTUNITY EMPLOYER

Focus On Diversity

We believe cultivating an inclusive workplace where employee belonging and empowerment are foundational to everything we do. The unique insights and experiences of our diverse teams are what fuel our safe, profitable growth.