Account & Sales Support Specialist

Chicago-Tube-; Romeoville (IL); On-site; USD 50,000 - 55,000; Full time

Job summary

Chicago Tube & Iron is seeking an Account Coordinator to join our sales and account management team. You will support existing customers, process quotes and orders, and help identify opportunities to grow new business while learning the steel industry from experienced colleagues.

This role offers hands-on experience with purchasing, order management, and customer service in a professional office setting. Candidates should be organized, communicative, and eager to develop relationships with

Qualifications

• College education in business or a related field is preferred.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Strong communication and organizational skills.
• A customer‑focused mindset and a genuine interest in building relationships.
• Ability to manage multiple priorities and follow through on details.
• Professional judgment and the ability to maintain confidentiality regarding customer and account information.
• A willingness to learn, ask questions, and grow within the organization.

Responsibilities

• Answer incoming customer calls and assist with account needs.
• Prepare and process customer quotes through our ERP system.
• Convert approved quotes into customer orders.
• Follow up with customers on outstanding quotations.
• Identify and source buy-out materials through appropriate vendors.
• Enter purchase orders and coordinate with vendors.
• Process Laser and Owatonna quote requests and orders.
• Prepare Material Return Authorizations when needed.
• Communicate regularly with Account Managers regarding customer accounts, orders, and opportunities.
• Participate in monthly sales training meetings.
• Assist with additional sales and customer service responsibilities as needed.

Skills

Microsoft Word

Excel

Outlook

Education

College degree in business or related field

Tools

Microsoft Word

Excel

Outlook

Job description

Chicago Tube & Iron is seeking an Account Coordinator to join our sales and account management team. You will support existing customers, process quotes and orders, and help identify opportunities to grow new business while learning the steel industry from experienced colleagues.

This role offers hands-on experience with purchasing, order management, and customer service in a professional office setting. Candidates should be organized, communicative, and eager to develop relationships with