Account & Collections Specialist

Superior Auto Inc; Lima (OH); Sur place; USD 19 000 - 21 000; Plein temps

Avantages offerts par ce poste

Paid time off

Health insurance

401(k) with company contributions

Life insurance

Career advancement opportunities

Résumé du poste

Superior Auto Inc. is seeking an Account Representative in Lima, OH. The role emphasizes delivering exceptional customer service, driving proactive collections, and building lasting professional relationships with customers.

Hours are Monday–Friday, with a clear focus on meeting collections goals while maintaining a positive customer experience. The position offers a base hourly rate with incentives tied to collection success and sales, and no Sunday or late hours.

Qualifications

• High school diploma or equivalent.
• 1-2 years of customer service or collections experience.
• Proficient with computers, including familiarity with Microsoft Office or similar tools.
• Valid driver’s license with a clean record (minimal moving violations in the last three years).

Responsabilités

• Deliver outstanding customer service and build lasting professional relationships.
• Communicate effectively and drive proactive collections to support team success.
• Maintain timely communication with customers and prioritize tasks based on business needs.
• De-escalate challenging situations with composure and professionalism.

Connaissances

Customer service

Collections

Communication

Prioritization

De-escalation

Lifelong learner

Team player

Effective communicator

Formation

High school diploma

Outils

MS Office

Description du poste

Superior Auto Inc. is seeking an Account Representative in Lima, OH. The role emphasizes delivering exceptional customer service, driving proactive collections, and building lasting professional relationships with customers.

Hours are Monday–Friday, with a clear focus on meeting collections goals while maintaining a positive customer experience. The position offers a base hourly rate with incentives tied to collection success and sales, and no Sunday or late hours.