Account Representative – Collections & Customer Care

Superior Auto Inc; Decatur (IN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with company contributions

Company-paid life insurance

Career advancement opportunities

Job summary

Superior Auto Inc. in Decatur, IN is seeking an Account Representative to provide exceptional customer service and drive proactive collections.

You will build lasting relationships with customers, communicate clearly, and help the team achieve collection goals while aligning with dealership hours from Monday to Saturday. This role suits someone organized, dependable, and customer-focused looking for growth in a busy automotive retail environment.

Qualifications

• 1–2 years of customer service or collections experience.
• Proficient with computers and Microsoft Office or similar tools.
• High school diploma or equivalent.

Responsibilities

• Deliver outstanding customer service and build lasting relationships.
• Communicate effectively to drive proactive collections.
• Support team success through reliable performance.
• Prioritize tasks to meet business needs.

Skills

Customer service

Collections

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Superior Auto Inc. in Decatur, IN is seeking an Account Representative to provide exceptional customer service and drive proactive collections.

You will build lasting relationships with customers, communicate clearly, and help the team achieve collection goals while aligning with dealership hours from Monday to Saturday. This role suits someone organized, dependable, and customer-focused looking for growth in a busy automotive retail environment.