Customer Success & Collections Specialist

Superior Auto Inc; Kendallville (IN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

401(k) with company contributions

Company-paid life insurance

Manager-in-Training program

Superior University

Job summary

Superior Auto Inc. in Kendallville, IN is seeking an Account Representative to deliver outstanding customer service, build lasting customer relationships, and drive proactive collections. You will communicate effectively to support collections goals and ensure customer satisfaction.

The role follows dealership hours, Monday–Friday, with weekend support as needed. Ideal candidates bring 1–2 years of customer service or collections experience, are proficient with Microsoft Office, and hold a high

Qualifications

• Customer service or collections experience required.
• Familiar with Microsoft Office or similar tools.
• Strong communication and time-management skills.

Responsibilities

• Deliver outstanding customer service and build lasting relationships.
• Drive proactive collections through clear communication.
• Prioritize tasks to meet business needs and goals.

Skills

Customer service

Collections

Microsoft Office

Communication

Time management

Education

High school diploma or equivalent

Job description

Superior Auto Inc. in Kendallville, IN is seeking an Account Representative to deliver outstanding customer service, build lasting customer relationships, and drive proactive collections. You will communicate effectively to support collections goals and ensure customer satisfaction.

The role follows dealership hours, Monday–Friday, with weekend support as needed. Ideal candidates bring 1–2 years of customer service or collections experience, are proficient with Microsoft Office, and hold a high