Collections & Customer Care Specialist

Superior Auto Inc; Shelbyville (IN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) with company contributions

Company-paid life insurance

Manager-in-Training program

Superior University

Job summary

Superior Auto Inc. is seeking an Account Representative to deliver exceptional customer service while driving proactive collections and building lasting relationships with customers.

The role focuses on communicating effectively, prioritizing tasks, and meeting collections goals in a fast-paced automotive retail environment. Hours are Monday–Friday, 9 am–6 pm with Saturdays 9 am–4 pm, and the position offers competitive compensation with base hourly pay plus incentives, plus benefits such as

Qualifications

• 1–2 years of customer service or collections experience.
• Proficient with computers, including Microsoft Office or similar tools.
• High school diploma or equivalent required.

Responsibilities

• Deliver outstanding customer service while driving proactive collections.
• Build lasting professional relationships with customers and communicate effectively to resolve issues.
• Prioritize tasks and manage time to meet collections goals in a retail auto environment.

Skills

Customer service

Collections

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Superior Auto Inc. is seeking an Account Representative to deliver exceptional customer service while driving proactive collections and building lasting relationships with customers.

The role focuses on communicating effectively, prioritizing tasks, and meeting collections goals in a fast-paced automotive retail environment. Hours are Monday–Friday, 9 am–6 pm with Saturdays 9 am–4 pm, and the position offers competitive compensation with base hourly pay plus incentives, plus benefits such as