Collections & Customer Care Specialist (Mon–Fri)

Superior Auto Inc; Defiance (OH); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with company contributions

Company-paid life insurance

Manager-in-Training program

Job summary

Superior Auto Inc. in Defiance, OH is seeking an Account Representative who excels at customer service and driving proactive collections. You will build lasting relationships with customers while helping the team reach collection and sales goals.

The role offers a base hourly wage between $14 and $15, with opportunities for incentives, plus benefits such as PTO, health/dental/vision, a 401(k), and life insurance. Monday–Friday hours with limited weekend work.

Qualifications

• 1–2 years of customer service or collections experience.
• Proficient with computers, including familiarity with Microsoft Office or similar tools.
• Valid driver’s license with a clean record (minimal moving violations in the last three years).

Responsibilities

• Deliver outstanding customer service and build lasting professional relationships.
• Drive proactive collections and contribute to meeting team goals.
• Communicate effectively with customers and maintain consistent follow-up.
• Prioritize tasks based on business needs and deadlines.

Skills

Customer service

Collections

Communication

Prioritization

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Superior Auto Inc. in Defiance, OH is seeking an Account Representative who excels at customer service and driving proactive collections. You will build lasting relationships with customers while helping the team reach collection and sales goals.

The role offers a base hourly wage between $14 and $15, with opportunities for incentives, plus benefits such as PTO, health/dental/vision, a 401(k), and life insurance. Monday–Friday hours with limited weekend work.