Account Collections Representative

ADVANTAGE AUTO GROUP; Xenia (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Paid time off

Job summary

ADVANTAGE AUTO GROUP in Xenia, OH is seeking an Account/Collections Representative to monitor delinquent accounts, resolve payment issues and enter data into the system. The ideal candidate has a background in customer service, excellent attention to detail, and the ability to communicate clearly, professionally, and respectfully with customers and management.

Full-time hours, with bonuses and health benefits.

Qualifications

• Experience in customer service or a related role.
• Ability to communicate clearly and professionally with customers and management.
• Strong attention to detail in data entry and account handling.

Responsibilities

• Collect money from delinquent accounts.
• Call customers to remind them when payments are due.
• Provide excellent customer service to customers.
• Deal with insurance companies and claims.
• Perform vehicle title work as part of account handling.

Skills

Customer service

Communication

Attention to detail

Professionalism

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Health insurance
• Paid time off

Our company is searching for a passionate and enthusiastic professional to join our team in a Account/Collections Representative position. The successful candidate will be responsible for monitoring delinquent accounts, resolving payment issues and entering account data into the system. An individual with a background in customer service and great attention to detail will excel in this position, and we are looking for candidates who are able to communicate clearly, professionally and respectfully with customers and management.

Responsibilities

• Collect money from delinquent accounts.
• Call customers to remind them when their payments are due.
• Provide excellent customer service to customers.
• Deal with insurance companies and claims
• Vehicle title work

Account/Collections Representatives deal directly with our customers on a day-to-day basis. You can expect to test your phone skills during a significant workload throughout the week. You will learn a broad range of skills from customer relationship, dealing with insurance claims, and doing vehicle title work. You’ll regularly have a sense of satisfaction knowing you helped get someone through a difficult time, making every day at work enjoyable. Having a friendly group of coworkers and dealing directly with our great customers every day, there’s never a dull moment in your work week. You can expect:

• Competitive Hourly Wage with Bonuses and Incentives
• Health Benefits
• 401K with Company Contribution
• Paid Time Off
• Full Time Hours
• Never Work Sunday
• Attendance Bonus
• Birthday Bonus