Account Associate - Venues

Lmg, Llc; Nashville (TN); On-site; USD 46,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Flexible spending account

401(k) with company contribution

Paid time off

Company holidays

Job summary

LMG is seeking a hands-on Events Support role in Nashville, TN to bridge client expectations with operational execution for corporate meetings and live events. You will assist in gathering requirements, explaining policies, and maintaining client communication throughout planning and execution.

The position involves coordinating proposals, resource scheduling, onsite logistics, and post-event follow-through, with travel up to 50% and a comprehensive employee benefits package including health,

Qualifications

• High school diploma or equivalent.
• Three years of experience developing technical proposals for corporate meetings, trade shows, hospitality events, or a related industry.
• Strong business acumen and customer-service mindset.
• Effective interpersonal and communication skills.
• Sound problem-solving and decision-making abilities.
• Ability to manage multiple priorities while maintaining attention to detail.
• Willingness to travel up to 50%.

Responsibilities

• Respond to client inquiries and gather information regarding event requirements, budgets, schedules, venues, and equipment needs.
• Explain rental policies, labor requirements, insurance, billing processes, deposits, and logistics.
• Maintain ongoing communication with clients and respond to event changes throughout the planning process.
• Coordinate proposal development and review activities.
• Prepare and deliver formal client proposals that align with event requirements and business objectives.
• Assist with contract execution and event documentation.
• Work closely with equipment and logistics teams to confirm resource availability.
• Identify solutions when requested equipment is unavailable, including substitutions and cross-rental options.
• Review event equipment packages prior to shipment to verify readiness and completeness.
• Oversee event logistics from installation through event completion.
• Coordinate schedule adjustments and support onsite changes involving equipment and labor requirements.
• Conduct venue visits as needed to verify event requirements and logistical needs.
• Manage deposit and commitment requirements associated with booked events.
• Review contract documentation and support invoice generation processes.
• Help ensure collection activities align with established contractual agreements.
• Prepare documentation related to actual event execution, including equipment and labor details for billing.
• Follow up with clients to evaluate satisfaction and help resolve outstanding concerns.
• Support additional projects and initiatives as assigned.

Skills

Interpersonal communication

Customer service mindset

Problem solving

Multi-tasking

Attention to detail

Travel up to 50%

Education

High school diploma or equivalent

Job description

Location: Nashville, TN (Music City Center) | Full Time | Pay Range: $46,278.04 - $54,444.75/YR + commission (Based on experience and qualifications)

Why This Role Matters

You play a critical role in connecting client expectations with operational execution. Your ability to manage logistics, communicate effectively, and solve problems in real time helps create successful events while building long-term client relationships.

About LMG

LMG is a full-service event technology provider delivering video, audio, lighting, and LED solutions for corporate events, conventions, and live productions. Founded in 1984, we have grown into a trusted partner for organizations across the country by providing innovative solutions and exceptional service.

What You'll Do

Support Event Planning and Client Success

• Respond to client inquiries and gather information regarding event requirements, budgets, schedules, venues, and equipment needs.
• Explain rental policies, labor requirements, insurance, billing processes, deposits, and logistics.
• Maintain ongoing communication with clients and respond to event changes throughout the planning process.

Develop Accurate Event Proposals

• Coordinate proposal development and review activities.
• Prepare and deliver formal client proposals that align with event requirements and business objectives.
• Assist with contract execution and event documentation.

Coordinate Resources and Logistics

• Work closely with equipment and logistics teams to confirm resource availability.
• Identify solutions when requested equipment is unavailable, including substitutions and cross-rental options.
• Review event equipment packages prior to shipment to verify readiness and completeness.

Manage Event Execution

• Oversee event logistics from installation through event completion.
• Coordinate schedule adjustments and support onsite changes involving equipment and labor requirements.
• Conduct venue visits as needed to verify event requirements and logistical needs.

Support Financial and Contract Administration

• Manage deposit and commitment requirements associated with booked events.
• Review contract documentation and support invoice generation processes.
• Help ensure collection activities align with established contractual agreements.

Deliver Post-Event Follow-Through

• Prepare documentation related to actual event execution, including equipment and labor details for billing.
• Follow up with clients to evaluate satisfaction and help resolve outstanding concerns.
• Support additional projects and initiatives as assigned.

What You Bring

• High school diploma or equivalent.
• Three years of experience developing technical proposals for corporate meetings, trade shows, hospitality events, or a related industry.
• Strong business acumen and customer-service mindset.
• Effective interpersonal and communication skills.
• Sound problem-solving and decision-making abilities.
• Ability to manage multiple priorities while maintaining attention to detail.
• Willingness to travel up to 50%.

Why You'll Love It Here

• Opportunity to work on a wide variety of live events and productions.
• Exposure to both client-facing and operational aspects of the business.
• Clear career growth potential into Account Executive, Account Manager, and broader leadership opportunities.
• Collaborative environment focused on delivering exceptional event experiences.
• The chance to play a key role in bringing complex events to life.

Medical, dental, vision, life and disability insurance, flexible spending account, 401(k) with company contribution, paid time off, and company holidays.

Equal Opportunity Employer

Entertainment Technology Partners and its family of brands are proud to be an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations to qualified individuals with disabilities and to disabled veterans throughout the application and hiring process. If you need an accommodation to apply, let us know and we will work with you.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.