Account Representative - State Farm Agent Team Member

Carolinaespinoza; Iowa City (IA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

A local insurance agency in Iowa City is seeking an Account Representative to strengthen customer relationships and improve service delivery. You will provide information about insurance products and assist with policy management. Ideal candidates should be detail-oriented with strong communication skills and a background in customer service or sales. Competitive salary between $50,000 and $75,000 annually, along with various perks including a supportive work culture.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Attention to detail and ability to manage multiple tasks effectively.
• Previous experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Keep accurate records of all customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Job description

Account Representative - State Farm Agent Team Member

Full Time in Iowa City, IA

Replies within 24 hours

• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I opened my State Farm agency in 2007 and currently lead a close-knit team of three. I’ve been with State Farm my entire career, starting in Finance and interning right out of college before eventually pursuing my dream of agency ownership. I’m married with three daughters, and my husband — a third-generation insurance agent — now works alongside me in the business. I’m bilingual and a proud graduate of St. Ambrose University, where I earned both my B.A. in Accounting and my MBA. Outside the office, you’ll usually find me spending time with my family or doting on our toy poodle. I’m passionate about community involvement and proudly sponsor Dream Catchers, an organization that makes a meaningful impact in the lives of others. I offer a variety of perks, including PTO, casual Fridays, cash and quarterly promotions, occasional team lunches, free drinks, and even a full kitchen in the agency. Maintaining a positive, collaborative culture is a top priority for me. I’m looking for go-getters who are self-driven, team-oriented, and eager to contribute to a supportive environment where everyone helps each other succeed.

ROLE DESCRIPTION

As Account Representative - State Farm Agent Team Member for Carolina Espinoza - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Compensation $50,000.00 - $75,000.00 per year Apply Now. State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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