Account Associate - State Farm Agent Team Member

Sterne Akin - State Farm Agent; Sioux City (IA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Job summary

Sterne Akin - State Farm Agent in Sioux City, IA is seeking a dedicated Account Associate to grow our agency through customer relationships and seamless service. You’ll help clients manage policies, answer inquiries, process changes, and coordinate with underwriters to ensure timely issuance.

We value organization, clear communication, and a willingness to learn. This role offers a flexible schedule, competitive pay, and opportunities to advance within the agency and the broader State Farm

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Insurance experience preferred

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Paid time off

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Sioux City, IA and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Sterne Akin - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.