Account Associate - State Farm Agent Team Member

Nick Hochstein - State Farm Agent; Yankton (SD); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Nick Hochstein - State Farm Agent in Yankton, SD is hiring an Account Associate to support daily operations and grow the office through meaningful customer relations.

You will update customer accounts, assist with policy changes, and process claims while coordinating with underwriters to issue policies.

The role emphasizes proactive product recommendations and exceptional service; the agency offers licensing paid by the employer, health insurance, 401(k), and flexible scheduling.

Qualifications

• Demonstrated strong organizational and detail orientation.
• Outstanding customer service and communication abilities.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Experience in insurance

Job description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2026 after spending many years in the finance industry. While I enjoyed finance, I was drawn to agency ownership because it gave me the opportunity to work directly with individuals and families, build lasting relationships, and make a meaningful impact in my community. I graduated from the University of Nebraska and have been married to my wife, Lydia, for over a decade. We have two young children and enjoy spending time outdoors, running, hiking, participating in local races, and staying active as a family. Community involvement is important to us, and we proudly support organizations that provide scholarships for local students and serve military veterans. For our team, we offer a 401k, health benefits, and a strong focus on work-life balance. We also pay for all licensing costs up front. As a growing agency, we're building a team focused on relationships, hard work, and exceptional customer service. I'm looking for someone who is personable, motivated, resilient, and enjoys connecting with people. The ideal candidate is comfortable starting conversations, willing to learn, and excited about helping customers find the right solutions. This is a great opportunity to join a new agency, make a real impact, and grow alongside a team that's building something special.

ROLE DESCRIPTION:

As an Account Associate for Nick Hochstein - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.